Let your WooCommerce store track orders for your customers

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WooCommerce integration preview inside the Guzli agent

About this integration

Guzli is a WooCommerce chatbot that runs through the Guzli WordPress plugin. With the WooCommerce integration switched on, the agent looks up live order and shipping status, answers product and stock questions from your synced catalog, and helps shoppers through checkout and returns.

What your agent can do

  • Order lookup: checks live order and shipping status in WooCommerce.
  • Catalog sync: answers stock and product questions from your products.
  • Checkout help: answers cart, coupon, and payment questions before the sale.
  • Returns and refunds: explains your rules and starts the request.
  • After-purchase support: handles the follow-up questions that arrive after an order.

How it works

  1. Install the plugin: Add the Guzli plugin to your WordPress site and activate it.
  2. Turn on WooCommerce: Enable the WooCommerce integration in the plugin settings.
  3. Sync your products: Let Guzli read your catalog and set up order lookup.
  4. Deploy to your store: Turn the chat widget on for your storefront.

Related: AI chatbot · AI agent platform

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One agent across your whole stack. The same knowledge and the same brand voice, wherever the conversation goes.

Frequently asked questions

Install the Guzli plugin on your WordPress site, activate it, and switch on the WooCommerce integration. Sync your catalog, configure order lookup, and turn the widget on for your store.

Guzli reads order status, shipping details, and your product catalog from WooCommerce so it can answer order and stock questions. Return requests follow the rules you set.

The agent answers from your store data and the policies you train it on. Refunds follow your rules, and exceptions go to your team.

No. One agent can cover your WooCommerce store and your other channels. Use a separate agent only for a second store with different products or policies.

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