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Answer member questions across your Discord server.
Give your team a Slack agent that knows your internal docs
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@Guzli what's our vacation policy?
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Full-time staff get 25 days a year. Book time off in the HR portal at least two weeks ahead. Source: People Handbook.
About this integration
Guzli works as a Slack chatbot for your own team. Add it to your workspace and anyone can mention it in a channel or send it a direct message to get an answer from your company knowledge: Confluence, Notion, Google Docs, and your help center. When those docs change, the agent's answers change with them.
What your agent can do
- Mentions and DMs: answers in any channel it's invited to and in direct messages.
- Connected knowledge: reads Confluence, Notion, Google Docs, and your help center.
- Always current: picks up changes as soon as your docs are updated.
- Channel permissions: you choose which channels the agent can join.
- Fewer HR and IT tickets: routine policy and how-to questions get answered in Slack.
How it works
- Add Guzli to Slack: Install Guzli in your workspace and approve its permissions.
- Connect your knowledge: Link the docs, wiki, and help center your team asks about.
- Set channel permissions: Choose the channels the agent is allowed to work in.
- Invite it to channels: Add @guzli where questions come up and tell your team to mention it.
Explore other integrations
One agent across your whole stack. The same knowledge and the same brand voice, wherever the conversation goes.
Frequently asked questions
Install Guzli in your Slack workspace and approve its permissions, then connect the knowledge sources your team uses. Invite @guzli to the channels you want it in; it answers direct messages too.
The agent responds to messages that mention it, or that are sent to it directly, in the channels you've invited it to. Its answers come from the knowledge sources you connect, such as Confluence, Notion, and Google Docs.
The agent only knows what you connect, so a policy that isn't written down in your docs won't be answered. The Slack integration is included on the Standard plan and above.
Yes, if you also run a customer-facing agent. An internal Slack agent trained on your handbook and policies keeps internal answers away from customers. How many agents you can run depends on your plan.
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