Outbound calls that sound like your team

Brief your agent the way you'd brief a caller: who to call, what to say, when to stop. It dials inside the limits you set, records the call, extracts what you asked for and hands the rest to a person.

Northwind / Today⌕   ⚙   ◉
VOICE

2 things need you.

Your agents are carrying 1 live call across 2 active campaigns — 56 calls placed today.

NEEDS YOU
A winback audience needs more contacts →
Review the support line schedule →
ON THE LINE

4 of 10 lines in use

+1 (408) 555-0187 · Q3 renewal outreach · live
+1 (310) 555-0149 · Post-resolution feedback · dialing
LAST TOUCHES
+1 (310) 555-0149 · Post-resolution feedbackCompleted
+1 (718) 555-0233 · Q3 renewal outreachVoicemail
+1 (415) 555-0134 · Support lineCompleted
+1 (213) 555-0101 · Q3 renewal outreachFailed
+1 (832) 555-0276 · Post-resolution feedbackNo answer
+1 (310) 555-0149 · Q3 renewal outreachTransferred
THIS WEEK
CALLS513
COMPLETED66%
CAPTURED268
TALK TIME1,294 min
NUMBERS DIALING4

Sales and support teams calling with Guzli

Northwind
Lumen
Harbor
Atlas
Meridian
Cobalt Labs
Fernwood
Quill
Halyard
Orbit
Sable
Tidewater
Vantage
Wren & Co
Zephyr
Northwind
Lumen
Harbor
Atlas
Meridian
Cobalt Labs
4.8
Appointment schedulerLead qualificationFeedback gathererInfo collector

Call {{first_name}} about the renewal due on {{renewal_date}}. If they want to change the plan, transfer to billing.

  • Detect voicemailon
  • Transfer to a humanBilling team
  • End the call politelyon

Brief it like a caller, not a dialer

Start from a template, write the brief in plain English and set the guardrails. The agent handles the call the way a good new hire would: it listens, it asks, it knows when to stop.

Templates to start from

Appointment scheduling, lead qualification, feedback, info collection: proven briefs you adapt in minutes.

Guardrails you set

Voicemail detection, end-call phrases, what it may promise and what always goes to a person.

A human one transfer away

Hot leads and hard questions transfer live to your team, with the call context attached.

Everything a real calling operation needs

Numbers, compliance, schedules and money, handled where you run the campaign.

Your number or ours

Buy a managed number in a click or connect the calling account you already have.

Voicemail and machine detection

Leaves the message you wrote, or hangs up and retries later, your call.

IVR navigation

Presses through phone menus to reach the right person when it's calling a business.

Quiet hours and retries

Calls only inside the window you set, with retry attempts you control.

Recording and transcripts

Every call recorded and transcribed, searchable, with the disposition on the record.

Spend and volume caps

A spend cap in dollars, people per day and total people per campaign.

From the first dial to the data you wanted

Audience

Contacts, segments or tags; enrolls people as they qualify.

Compliance defaults

Workspace-wide opening disclosures and opt-out handling, applied to every campaign.

Do-not-call

One list, honoured everywhere, updated the moment someone asks.

Dispositions

Completed, voicemail, no answer, transferred, failed: on every attempt, in your analytics.

Inbound callbacks

Give a campaign its own number so a callback lands with the same agent and the same context.

Credits and runway

Prepaid talk time with auto top-up and a runway estimate at your current pace.

Maya Chen

+1 (310) 555-0149

Dialling…Connected 0:00Connected 0:04

Live line

+1 (310) 555-0149Member renewal · Connected0:04
Listening
  • InterestedYes
  • Preferred timeThursday 2pm
  • ObjectionPrice
513CALLS
66%COMPLETED
268CAPTURED
1,294 minTALK TIME

See a campaign run

Calls that know the customer

Orders, bookings and account details from the tools you run, so the agent isn't reading from a cold list.

Trusted by over 100 brands.

Northwind

“Figuring out what to automate and what needs a human — Guzli has been a great partner.”

Priya Natarajan, Head of Support
Read customer story

“Figuring out what to automate and what needs a human — Guzli has been a great partner.”

Priya Natarajan, Head of Support
Read customer story
Lumen

“A genuinely capable clinical tool, deployed without an engineering team.”

Kenny Kane, CEO
Read customer story

“A genuinely capable clinical tool, deployed without an engineering team.”

Kenny Kane, CEO
Read customer story
Harbor

“Guzli really enables us to control AI without letting AI control us.”

Pierre Dubois, Data Director at Harbor
Read customer story

“Guzli really enables us to control AI without letting AI control us.”

Pierre Dubois, Data Director at Harbor
Read customer story
4.8

Guzli is committed to delivering the top customer support platform for those who demand excellence.

MomentumLeaderSPRING 2026EasiestSetupSPRING 2026HighPerformerSPRING 2026

Enterprise-grade security

We follow industry-leading compliance standards and best-in-class encryption protocols to keep your customer data safe.

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GDPR

Full compliance with EU data protection standards.

SOC 2 Type II badge

SOC 2 Type II

Independently audited for security and reliability.

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HIPAA

Built to handle protected health information safely.

Your data stays yours

Your data is only accessible to your AI agent and not used to train models.

Data encryption

Data is encrypted at rest and in transit using standard algorithms.

Secure integrations

We use verified variables to ensure users access their own data.

Frequently asked questions

Buy a managed number from Guzli in a click, or connect the calling account you already use.

It follows your brief: opening disclosure, why it's calling, what it can do. You set what it may promise and what goes to a person.

It detects the machine and either leaves the message you wrote or hangs up and retries inside your retry limits.

Yes. Set the transfer rule and the agent hands the live call to a teammate with the context attached.

Calls are recorded and transcribed with the disposition and the extracted fields on the record; you control retention.

Workspace compliance defaults, a do-not-call list honoured everywhere, quiet hours and per-campaign caps apply to every call.

Explore other features

One agent across the whole platform. The same knowledge, the same brand voice, wherever the conversation goes.

The world’s best customer experiences run on Guzli

Join thousands of teams using Guzli to build AI agents that deliver exceptional support at scale — across chat, email, and voice.