Outbound calls that sound like your team

Brief your agent the way you'd brief a caller: who to call, what to say, when to stop. It dials inside the limits you set, records the call, extracts what you asked for and hands the rest to a person.

Northwind / Today⌕   ⚙   ◉
VOICE

2 things need you.

Your agents are carrying 1 live call across 2 active campaigns — 56 calls placed today.

NEEDS YOU
A winback audience needs more contacts →
Review the support line schedule →
ON THE LINE

4 of 10 lines in use

+1 (408) 555-0187 · Q3 renewal outreach · live
+1 (310) 555-0149 · Post-resolution feedback · dialing
LAST TOUCHES
+1 (310) 555-0149 · Post-resolution feedbackCompleted
+1 (718) 555-0233 · Q3 renewal outreachVoicemail
+1 (415) 555-0134 · Support lineCompleted
+1 (213) 555-0101 · Q3 renewal outreachFailed
+1 (832) 555-0276 · Post-resolution feedbackNo answer
+1 (310) 555-0149 · Q3 renewal outreachTransferred
THIS WEEK
CALLS513
COMPLETED66%
CAPTURED268
TALK TIME1,294 min
NUMBERS DIALING4

Sales and support teams calling with Guzli

Northwind
Lumen
Harbor
Atlas
Meridian
Cobalt Labs
Fernwood
Quill
Halyard
Orbit
Sable
Tidewater
Vantage
Wren & Co
Zephyr
Northwind
Lumen
Harbor
Atlas
Meridian
Cobalt Labs
4.8
Appointment schedulerLead qualificationFeedback gathererInfo collector

Call {{first_name}} about the renewal due on {{renewal_date}}. If they want to change the plan, transfer to billing.

  • Detect voicemailon
  • Transfer to a humanBilling team
  • End the call politelyon

Brief it like a caller, not a dialer

Start from a template, write the brief in plain English and set the guardrails. The agent handles the call the way a good new hire would: it listens, it asks, it knows when to stop.

Everything a real calling operation needs

Numbers, compliance, schedules and money, handled where you run the campaign.

Your number or ours

Buy a managed number in a click or connect the calling account you already have.

Voicemail and machine detection

Leaves the message you wrote, or hangs up and retries later, your call.

IVR navigation

Presses through phone menus to reach the right person when it's calling a business.

Quiet hours and retries

Calls only inside the window you set, with retry attempts you control.

Recording and transcripts

Every call recorded and transcribed, searchable, with the disposition on the record.

Spend and volume caps

A spend cap in dollars, people per day and total people per campaign.

From the first dial to the data you wanted

Audience

Contacts, segments or tags; enrolls people as they qualify.

Compliance defaults

Workspace-wide opening disclosures and opt-out handling, applied to every campaign.

Do-not-call

One list, honoured everywhere, updated the moment someone asks.

Dispositions

Completed, voicemail, no answer, transferred, failed: on every attempt, in your analytics.

Inbound callbacks

Give a campaign its own number so a callback lands with the same agent and the same context.

Credits and runway

Prepaid talk time with auto top-up and a runway estimate at your current pace.

Maya Chen

+1 (310) 555-0149

Dialling…Connected 0:00Connected 0:04

Live line

+1 (310) 555-0149Member renewal · Connected0:04
Listening
  • InterestedYes
  • Preferred timeThursday 2pm
  • ObjectionPrice
513CALLS
66%COMPLETED
268CAPTURED
1,294 minTALK TIME

See a campaign run

Calls that know the customer

Orders, bookings and account details from the tools you run, so the agent isn't reading from a cold list.

Trusted by 100+ brands.

Atlas

“Guests call after the desk closes to move a booking. Guzli takes the details and confirms what it can change.”

Jordan Alvarez, Operations Lead
Read customer story

“Guests call after the desk closes to move a booking. Guzli takes the details and confirms what it can change.”

Jordan Alvarez, Operations Lead
Read customer story
Wren & Co

“Calls stack up when classes end. Guzli records the member request, then passes anything unusual to the front desk.”

Carmen Diaz, Studio Operations Lead
Read customer story

“Calls stack up when classes end. Guzli records the member request, then passes anything unusual to the front desk.”

Carmen Diaz, Studio Operations Lead
Read customer story
Meridian

“We use the phone line for routine application questions. Approval requests still reach our client services team.”

Leah Brooks, Client Services Lead
Read customer story

“We use the phone line for routine application questions. Approval requests still reach our client services team.”

Leah Brooks, Client Services Lead
Read customer story
4.8

Guzli is committed to delivering the top customer support platform for those who demand excellence.

MomentumLeaderSPRING 2026EasiestSetupSPRING 2026HighPerformerSPRING 2026

Enterprise-grade security

We follow industry-leading compliance standards and best-in-class encryption protocols to keep your customer data safe.

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GDPR

Full compliance with EU data protection standards.

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SOC 2 Type II

Independently audited for security and reliability.

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HIPAA

Built to handle protected health information safely.

Your data stays yours

Your data is only accessible to your AI agent and not used to train models.

Data encryption

Data is encrypted at rest and in transit using standard algorithms.

Secure integrations

We use verified variables to ensure users access their own data.

Frequently asked questions

Buy a managed number from Guzli in a click, or connect the calling account you already use.

It follows your brief: opening disclosure, why it's calling, what it can do. You set what it may promise and what goes to a person.

It detects the machine and either leaves the message you wrote or hangs up and retries inside your retry limits.

Yes. Set the transfer rule and the agent hands the live call to a teammate with the context attached.

Calls are recorded and transcribed with the disposition and the extracted fields on the record; you control retention.

Workspace compliance defaults, a do-not-call list honoured everywhere, quiet hours and per-campaign caps apply to every call.

Explore other features

One agent across the whole platform. The same knowledge, the same brand voice, wherever the conversation goes.

The world’s best customer experiences run on Guzli

Join 100+ teams using Guzli to build AI agents that deliver exceptional support at scale — across chat, email, and voice.