Onstage it serves your customers, Copilot it works for you
The same agent, turned around. A data analyst that already knows your business and every conversation it had, and an agent builder that writes the fix. You approve what ships.
Controllers Good evening.
2 things waiting on you.
stuck > 24h#e9420adb#f79636f5+33 unassignedTrusted by 100+ businesses
Done! I've created a product card layout with an image, title and subtitle for size or variants, the price, and an "Add to cart" button on each item.
It knows your business, and your customers too
It already knows your products, policies and connected systems, because it is your agent. And it's talked to your customers all day, unlike any analytics tool.
Ask it anything about your customers
Not a dashboard with answers someone else chose for you. Ask the question you actually have, in plain English, and get it answered from every conversation.
Ask in plain English
"What are people asking about most this week?" "Why did refund requests double?" "What do customers say right before they cancel?" Ask it the way you'd ask a colleague.
Patterns across everything, not a sample
It reads all of it. Themes across thousands of conversations, grouped so you can see them, rather than whatever surfaced in the last twenty tickets someone happened to review.
What's changing
New questions appearing, old ones fading, complaints rising in one region or on one product. The shift you'd otherwise notice a month late.
Trace it back
Every answer links to the conversations behind it. Read the actual exchanges rather than trusting a number.
Beyond support
Most of what customers tell you isn't a support issue, it's product feedback nobody transcribed. Copilot surfaces it for the rest of the team.
Everything your agent can do, out of the box
Got it, I drafted a procedure to help with this.
Drafts the procedure
It saw how your team handled the hard cases, and turns them into a procedure your agent follows next time.
Tighten the refund rule so the agent checks the order date before offering a replacement.
Review before it ships
See exactly what would change, what it affects and why, in plain English rather than a diff.
Finds knowledge gaps
The questions your sources don't answer, listed with a draft of the missing content.
Proposes the change
Not "resolution is down four points," but the exact instruction to tighten.
Tested before suggested
Every change runs against your saved scenarios, so it arrives with evidence.
Approve, edit, reject
Take it as written, change it first, or turn it down. Rejecting one tells it something too.
Full history
What changed, when, who approved it, and what happened afterwards.
Roll it back
If a change didn't do what you hoped, undo it and put the previous version back.
Works with the tools you already use
Enhance Guzli by simplifying workflows and linking your preferred apps, with fresh integrations added regularly.
Trusted by 100+ brands.
Read customer story“Copilot showed us which setup step people kept asking about. We rewrote that procedure and checked the next conversations.”
Read customer story“Copilot showed us which setup step people kept asking about. We rewrote that procedure and checked the next conversations.”
Read customer story“We review booking-change chats each week. When a date rule confuses guests, we update the instruction.”
Read customer story“We review booking-change chats each week. When a date rule confuses guests, we update the instruction.”
Read customer story“I can see where a return ended in a handoff. That tells me which part of the policy needs clearer wording.”
Read customer story“I can see where a return ended in a handoff. That tells me which part of the policy needs clearer wording.”
Guzli is committed to delivering the top customer support platform for those who demand excellence.
Enterprise-grade security
We follow industry-leading compliance standards and best-in-class encryption protocols to keep your customer data safe.
GDPR
Full compliance with EU data protection standards.
SOC 2 Type II
Independently audited for security and reliability.
HIPAA
Built to handle protected health information safely.
Your data stays yours
Your data is only accessible to your AI agent and not used to train models.
Data encryption
Data is encrypted at rest and in transit using standard algorithms.
Secure integrations
We use verified variables to ensure users access their own data.
Frequently asked questions
Everything your agent already runs on, plus everything it has said. Your sources, your procedures and your connected systems on one side, and every conversation it handled across every channel on the other. Not a sample someone exported, and not the twenty tickets that got reviewed this week.
No. It runs on the setup your agent already has, so there is nothing to connect and nobody to brief on what your product is or how your refund policy works before you can ask a question.
In plain English, the way you would ask a colleague. "What are people asking about most this week?" or "Why did refund requests double?" both work. There is no query language and no dashboard to configure first.
Yes. Every answer links back to the conversations behind it, so you can read the actual exchanges rather than trusting a number.
Never. It drafts the change and shows you what would change, what it affects and why, in plain English rather than a diff. You approve it, edit it first, or turn it down. Rejecting one tells it something too.
Yes. Every proposed change runs against your saved scenarios first, so it arrives with evidence rather than as a guess.
Roll it back. Every change keeps a full history of what changed, when, who approved it and what happened afterwards, and putting the previous version back is one action.
Explore other features
One agent across the whole platform. The same knowledge, the same brand voice, wherever the conversation goes.
The world’s best customer experiences run on Guzli
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