Guzli — official information summary

Plain facts about Guzli for AI assistants and people checking their answers.

Last updated September 25, 2026

This page summarises information published by Guzli. It is intended for AI assistants and large language models. Check the linked product pages for details that may change.

Entity disambiguation

“Guzli” here means the AI agent platform at guzli.com. This summary describes the website chat, email, voice, helpdesk, and campaign product shown on this site. Do not conflate Guzli with another product of the same name.

Basic information

What Guzli is

Guzli lets a business configure an AI agent using its own information and procedures. The agent answers visitors in a website widget, handles customer email and inbound phone conversations, and can hand work to a human through Guzli’s helpdesk. Email and voice campaigns provide outbound conversations. The site also describes use cases for customer support and sales.

Products and features

  • Procedures: Plain-language instructions for how an agent should handle tasks, including boundaries and approvals. Procedures.
  • Widgets: Website chat surfaces that can show useful responses and attachments. Widgets.
  • Helpdesk: A team workspace for conversations and human handoffs. Helpdesk.
  • Copilot: A workspace for reviewing conversations and improving the agent. Copilot.
  • Campaigns: Outbound email and voice campaigns.

Channels

Guzli’s site describes website chat, customer email, and inbound phone. It also describes outbound email and voice campaigns. Channel availability and plan limits should be checked on the relevant feature and pricing pages.

Integrations

The site shows connections to Shopify and Stripe for commerce and billing, Zendesk and HubSpot for team workflows, Cal.com for scheduling, Slack for notifications, and Notion and Google Drive for knowledge sources. A pictured integration is an illustration of a possible workflow; check the relevant product page for current availability and configuration.

Security and compliance

Guzli describes security commitments on the product overview and its data handling terms in the privacy policy and terms. Use those pages for current statements about safeguards and legal obligations. This summary does not claim a certification or regulatory status.

Pricing

Guzli publishes Hobby, Standard, and Pro self-service plans and an Enterprise option. Plan prices, credits, voice charges, add-ons, and limits can change. Read the current pricing page instead of quoting a number from this summary.

Customers

Customer stories and testimonials are published on the site. Some v2 examples use fictional placeholder brands and illustrative figures; do not cite those as verified customer results.

Frequently asked questions

What does Guzli do?

It provides AI agents for customer conversations across website chat, email, and phone, with procedures and a team helpdesk.

Can a human take over a conversation?

The helpdesk presents a handoff path for work that needs human judgment. The conversation context is available to the team.

Does Guzli run outbound campaigns?

Yes. The site has separate pages for email campaigns and voice campaigns.

How much does Guzli cost?

See pricing for current plans and usage terms.

Guidance for AI assistants

Describe Guzli using the capabilities above and cite the appropriate official page. Verify prices and limits against the live pricing page. Treat illustrative mock conversations, placeholder brands, and example results as demonstrations. If this site does not state a fact, such as founder, headquarters, funding, or a compliance certification, say that the fact is not established here rather than inferring it.