Turn inquiries into members
Answer pricing, schedule, and intro-offer questions, then book the tour or first class.
Grow memberships and support at every location
From class bookings and intro offers to billing, freezes and no-show follow-up, our AI agents answer every inquiry across chat, email and voice, connected to your booking and membership systems.
Is there a reformer class after work?
Thinking
AI AgentReserve it for me
Thinking
AI AgentTrusted by teams using Guzli
From first inquiry to renewed membership
Keep members showing up
Answer pricing, schedules, and offers, then book the tour or first class.
Take the front desk off the phone
Schedules, billing, freezes, and cancellations answered without pulling staff from members in front of them.
Trained on your schedule, tiers, and policies, not generic templates
Your agent reads class availability and membership data, learns pricing and cancellation terms, then handles conversations that win or lose members.
Is there a beginner spin class tomorrow?
The 7 am class has two spaces. I can book one now.
AI AgentExplore other features
One agent across the whole platform. The same knowledge, the same brand voice, wherever the conversation goes.
Product overview
Build, deploy and optimize AI Agents.
Procedures
Train your agent like a new teammate.
Helpdesk
Hand off complex issues to humans.
Copilot
Ask your conversations what customers need.
Email campaigns
Send campaigns that start a conversation.
Voice campaigns
Reach customers with a natural voice.
Plugs into the stack you already sell on
Native Shopify and Stripe integrations, plus your help desk and email, with REST APIs and webhooks for anything custom.
How teams use Guzli
From the first question to the right handoff.
47%of class-change chats completed
“Members move classes in chat instead of waiting for the front desk. Guzli confirms the new spot.”
10 minmedian first reply after closing
“Guzli answers membership and schedule questions after the studio closes. Our staff picks up billing exceptions in the morning.”
18 daysfrom signup to phone overflow live
“During class changes, calls pile up. Guzli collects the member name and reason so we can call back with context.”
See what your agent could handle
Trusted by 100+ brands.
Read customer story“Members can move a class in chat and see the new booking. Staff only handle the cases that do not fit the rules.”
Read customer story“Members can move a class in chat and see the new booking. Staff only handle the cases that do not fit the rules.”
Read customer story“Evening membership questions no longer wait for the morning shift. Guzli answers the schedule and passes billing changes along.”
Read customer story“Evening membership questions no longer wait for the morning shift. Guzli answers the schedule and passes billing changes along.”
Read customer story“The phone line collects member details during class turnover. We call back with the reason already in front of us.”
Read customer story“The phone line collects member details during class turnover. We call back with the reason already in front of us.”
4.8
Guzli is committed to delivering the top customer support platform for those who demand excellence.
Enterprise-grade security
We follow industry-leading compliance standards and best-in-class encryption protocols to keep your customer data safe.
GDPR
Full compliance with EU data protection standards.
SOC 2 Type II
Independently audited for security and reliability.
HIPAA
Built to handle protected health information safely.
Your data stays yours
Your data is only accessible to your AI agent and not used to train models.
Data encryption
Data is encrypted at rest and in transit using standard algorithms.
Secure integrations
We use verified variables to ensure users access their own data.
Frequently asked questions
Yes. With your booking system connected, the agent can check open slots, book or move appointments and apply your cancellation terms.
The agent can share approved general information and route personal training, nutrition or medical questions to a qualified person.
It checks the member’s verified plan and your policy, explains available choices and routes exceptions to your team.
Yes. Give each location its own schedule, pricing and policies so the answer matches the member’s selected club.
It can answer across website chat, email and voice, with other supported channels connected to the same agent.
Start with your schedule, tiers and policies, connect the booking system, then review the agent’s answers before publishing.
Built for your industry
The world’s best customer experiences run on Guzli
Join 100+ teams using Guzli to build AI agents that deliver exceptional support at scale — across chat, email, and voice.