Guzli integrates with Magento/Adobe Commerce to provide intelligent customer support, order management, and product assistance for enterprise ecommerce operations.
250K+
Magento sites worldwide
Source: BuiltWith 2025
12%
of top 1M ecommerce sites
Source: BuiltWith 2025
58%
Reduction in support costs
Source: Guzli Magento Customers 2025
Magento Integration Features
Guzli's Magento integration provides everything you need for AI-powered customer conversations:
- ✓ Magento REST API integration
- ✓ Multi-store support
- ✓ Customer account lookup
- ✓ Order and shipment tracking
- ✓ B2B and B2C compatibility
What You Can Do with Magento + Guzli
Here's what you can accomplish with Guzli on Magento:
What Our Customers Say
"We reduced our support ticket volume by 73% within the first month. The AI handles most common questions instantly, and our team can focus on complex issues that actually need human attention."
Sarah Chen
Head of Customer Success, TechFlow Solutions
How to Set Up Guzli for Magento
Get started with Guzli on Magento in just a few steps:
-
Step 1
Install Guzli Magento extension
-
Step 2
Configure API credentials
-
Step 3
Map customer attributes
-
Step 4
Set up widget placement
-
Step 5
Train on product catalog
Magento Chatbot FAQs
Can Guzli access my product catalog?
Yes, Guzli syncs with your product catalog automatically to answer questions about availability, pricing, specifications, and more. Updates sync in real-time.
How does the order tracking integration work?
Guzli connects to your order management system to provide customers with real-time order status, shipping updates, and delivery estimates without agent involvement.
Can Guzli handle returns and refunds?
Guzli can automate the returns process by collecting order information, explaining return policies, initiating return labels, and processing refunds according to your configured rules.
How long does the Magento integration take to set up?
Most customers are live in under 5 minutes. Install our Magento app, connect your account, and Guzli automatically imports your content and configures responses.
Is my data secure with Guzli?
Guzli is SOC 2 Type II certified with enterprise-grade security. All data is encrypted at rest and in transit. We never train our AI on your customer data.
Can I customize how Guzli responds?
Yes, you have full control over tone, personality, and response style. You can also configure specific responses for particular questions or topics.
Ready to Add AI Chat to Magento?
Get started in minutes with our Magento integration. No coding required. Start Free Trial — no credit card required.
Share This Article
Explore Guzli
AI chatbot
Add an AI chatbot to Magento that answers questions and captures leads 24/7.
AI agent platform
Explore every capability behind Guzli — knowledge sync, actions, and escalation.
WooCommerce Integration
Powerful AI chat for WooCommerce stores
Shopify Integration
Turn shoppers into buyers with AI-powered support
BigCommerce Integration
Enterprise-grade AI for BigCommerce stores
