New Now with AI voice calls

AI chatbot and voice agent, working as one

Guzli is an AI chatbot and voice agent for customer support. Teach it once from your website, help articles, and documents — then it answers chats on your site, picks up the phone when people call, and runs your outbound sales calls too. One agent, one bill, set up in minutes with no code.

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Trusted by teams at leading brands

University of MississippiStar HealthDHLSense ArenaShemarooMercedes-Benz

One AI agent for chat, voice, and phone calls

Guzli is one platform with an AI chatbot and an AI voice agent. Trained once on your website and documents, it answers website chats, picks up inbound phone calls, and runs outbound sales calls — support and sales on one bill.

Answer every website chat

Your AI chat agent answers customer questions on your site 24/7, captures leads, and books meetings — all from your own help articles and documents.

Let visitors talk to your AI

Add a voice agent to your website. Visitors click and speak, and hear the same answers your chat gives — no phone call, no app to install.

Your 24/7 AI receptionist

Like an AI receptionist and answering service in one, your AI voice agent picks up every inbound call, answers questions, books appointments, and hands the call to a person when it should — so no caller waits on hold.

AI cold calling that books demos

Run outbound and cold calling campaigns that greet each person by name, qualify interest, and book demos — then show you which calls turned into revenue.

See Guzli work, on chat and on a call

One AI agent answers the question, takes action, captures the lead, and hands off to a person when it matters.

Trained on your business
Website Help center Documents Past chats
What's your refund window? You can return items within 30 days.Help center · Returns

What can an AI voice agent do for your business?

The same agent that answers your chats can talk on your website, pick up the phone, and make calls — and show you which ones earn revenue.

Explore the AI voice agent Talk to it
On-site voice

Talk to your AI on your site

Add a voice agent to any page. Visitors click and speak, and hear the same answers your chat gives — no phone call, no app to install.

  • Same knowledge as your chat agent
  • Books meetings and checks orders by voice
  • Style it to match your brand
Voice on your siteListeningThinkingSpeaking
"Can you book me for Thursday?"Done — Thursday at 2pm. Anything else?
AI receptionist

It answers your phone, 24/7

Like an AI receptionist and answering service in one, your voice agent picks up every inbound call, answers questions, and books appointments — so no caller waits on hold.

  • Answers in your caller’s language automatically
  • Hands the call to a person with context
  • Tells callers the call is recorded
Incoming call+1 (415) 555‑0142 · answered by AI
Thanks for calling! How can I help?I'd like to book an appointment.Got it — Thursday at 2pm works. Booked!
14
Appointment bookedThu, 2:00 PM · added to calendar
✓
Outbound calls that pay off

See which calls earn revenue

Run outbound and cold calling campaigns, then follow every call from answered, to demo booked, to paid — so you know exactly which conversations brought in money.

  • Greets each person by name
  • Stays inside the calling rules you set
  • Tracks every call from answered to paid
Calls → revenue
$0
Dialed200
Answered128
Booked52
Paid28
Every conversation tracked from answered to paid.

One brain, not three tools

Why one agent beats a chat-only or voice-only tool

Chat-only tools never pick up the phone. Voice-only tools forget what your website knows and can't tell you which calls earned money. Guzli does all of it with one agent, on one bill.

Why one agent beats a chat-only or voice-only tool Guzli Chat + voice Chat-only tools Voice-only tools
Answers website chats
Picks up the phone
Runs outbound sales calls Partial
Same knowledge for chat and voice
Shows which calls became revenue
One bill, no per-seat fees Partial Partial

Chat-only tools cover the inbox but go silent on the phone. Voice-only tools can dial out, but they don't know your website and can't connect a call to revenue.

Explore the AI voice agent Explore the AI chat agent

Set up AI chat and voice in under an hour

Teach Guzli once from your own content. It answers chats, picks up calls, and makes outbound calls — no code, no separate tools.

Try for $1 Book a demo
  • 01

    Teach it once

    Add your website, help articles, and documents. Guzli learns how your team answers — and the same answers power both chat and voice.

  • 02

    Set how it talks

    Pick its tone, decide when it should hand off to a person, and choose what it can do on a chat or a call — all from a no-code editor.

  • 03

    Turn on chat and voice

    Add one line to your site for chat and the on-site voice agent, connect a phone number to answer calls, or upload a list to start outbound calls.

  • 04

    Go live and watch it pay off

    See what customers ask, which calls turn into demos and revenue, and where to improve — then keep raising how much your AI handles on its own.

Go beyond answering questions

Add automation, personalization, and guardrails so every chat and call feels helpful, takes action, and stays on brand.

Proactive Message Triggers

Automatically start helpful conversations based on behavior like time on page, exit intent, or cart abandonment. Nudge visitors on key pages such as pricing or checkout before they drop off.

Real-Time Sentiment Detection

Reads tone and intent in every chat and call so urgent or frustrated customers get priority — and high-risk conversations reach a person faster.

Adaptive Fallback Strategies

When Guzli is unsure, it can rephrase, search again, or ask clarifying questions instead of replying with a dead end. This keeps conversations moving and maintains trust, even on edge cases.

User Journey Personalization

Build tailored flows based on who the visitor is and what they are trying to do. Use CRM tags and behavior signals to guide new users through onboarding or nudge active accounts toward key features.

Conversations That Take Action

In a chat or on a call, Guzli does more than answer — it can check an order, book a meeting, update an account, or create a ticket, always following the rules you set.

Regulated Industry Compliance

Turn on stricter controls for regulated use cases with audit logs, data masking, and response rules. Apply different safeguards for teams operating under frameworks like GDPR or industry-specific policies.

Everything you need for AI chat and voice, built in

Try for $1 Book a demo
No-Code AI Agent Builder

Build, train, and launch an AI agent for chat and voice — no developers or complex setup required.

Multilingual Support in 95+ Languages

Chat answers in 95+ languages, and the voice agent understands and replies in your caller’s language automatically.

Transparent Pricing, No Per-Seat Fees

Pay for chat by plan and voice by the minute — one predictable bill, with no per-seat pricing as your team grows.

Reliable, With 99.99% Uptime

A global network and automatic failover keep your chat and phone agents online so customers always get an answer.

Enterprise-Grade Security

Encryption, GDPR compliance, and data isolation keep every chat and call private and compliant.

Hands Off to a Person, With Context

On chat or a call, Guzli passes the customer to a teammate with a clear summary of what they need.

Analytics That Show What Converts

See resolution rates, top questions, and which chats and calls turned into leads and revenue — in real time.

Built for Compliant Calling

Honors do-not-call requests and calling hours, tells people the call is recorded, and always makes clear it’s an AI.

Trusted by Growing Teams

Real results from teams replacing chat and voice tools — from Intercom to Bland.ai and Vapi — with Guzli.

Lena Martinez

Lena Martinez

Head of Support, ClearScope

78% Ticket Reduction

We moved from Intercom to Guzli and cut our ticket volume by 78%. The chatbot now handles the repetitive questions and only escalates the tricky ones to our team.

Oct 28, 2025
Marcus Reed

Marcus Reed

Ops Director, ScaleFast

Saved $180k Annually

Replacing Drift and three support seats with Guzli saved us around $180k per year. We still give customers fast, personal support, but the AI handles most of the volume.

Oct 10, 2025
Brent Burrows II

Brent Burrows II

VP Retail & Sales, CBS Bahamas

Expert Support Upgrade

We ditched SiteGPT when we realized Guzli could crawl our full catalog, escalate to Zendesk with context, and capture leads without adding friction. It feels like an extra support rep on every page.

Oct 30, 2025
Martin Terskin

Martin Terskin

CEO, OfferMarket

Funnels Clients Pro-Level

We were nervous about replacing Chatbase, but Guzli answers tough questions, knows when to hand off, and funnels high-intent visitors straight to our sales team. We would make the same switch again.

Oct 18, 2025
Marcus Hale

Marcus Hale

Founder, Home Services Company

Best AI Voice Agent For Us

We compared Retell, Bland, and Vapi before picking Guzli as our AI voice agent. The deciding factor was getting voice and chat trained on the same content, plus clear reporting on which calls became jobs. It now runs our after-hours answering and our follow-up calls.

Nov 9, 2025
Raj Patel

Raj Patel

Founder, NiftyForms

12 Leads Overnight

We switched off Gleap and had Guzli live the same day. It captured 12 qualified leads in the first night from visitors who would have bounced from our pricing page.

Oct 22, 2025
Amara Okeke

Amara Okeke

Product Manager, FlowBase

Data-Driven Product Wins

Guzli’s chat analytics showed us exactly where users were getting stuck. We fixed three UX issues in one sprint and saw support questions about those flows drop almost overnight.

Oct 5, 2025
Logan Kilpatrick

Logan Kilpatrick

Product Lead, Developer Tools Company

Seamless Across Channels

Guzli outperformed our previous Drift setup with a simpler no-code deployment. It just works across channels, which is all our team really cares about.

Oct 25, 2025
Daniel Brooks

Daniel Brooks

Head of Sales, Outbound SaaS

Switched from Bland.ai

We moved our outbound calling from Bland.ai to Guzli because we wanted chat and voice from one AI agent on one bill. The same agent now books demos on calls and answers chats on our site — and we can finally see which calls turned into revenue.

Nov 4, 2025
Elena Sokolova

Elena Sokolova

Growth Lead, B2B Startup

Bland.ai & Vapi Alternative

As a Bland.ai and Vapi alternative, Guzli stood out because it ties every outbound call back to revenue. Our AI voice agent cold calls our list, qualifies interest, and books demos — and the funnel shows exactly what each campaign earned. Chat and voice on one bill sealed it.

Nov 11, 2025

Frequently Asked Questions

Clear answers to common questions about Guzli.

Guzli is an AI chatbot and voice agent for customer support and sales. One AI agent, trained on your website and documents, answers chats on your site, picks up phone calls, and makes outbound calls — all on one bill.

Yes. Guzli's AI voice agent answers inbound calls to your business number and can make outbound sales calls, using the same content and answers as your chat agent.

Yes. Guzli answers incoming calls 24/7 and also runs outbound calling campaigns — greeting each person by name, booking demos, and passing promising calls to a person.

Guzli learns from your website, help articles, and documents, then answers in your own words and hands off to a teammate when needed.

Yes. Guzli qualifies leads, captures contact details, and books meetings inside the conversation, then routes them to your CRM.

The chat agent supports 95+ languages, and the voice agent automatically understands and replies in your caller's language.

Yes. Unlike voice-only tools, Guzli gives you chat and voice from one AI agent on one bill, trained on the same content — so support and sales stay in sync.

Most teams go live in under an hour with no code — add one line to your website or connect a phone number.

Still have questions?

Contact our team

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One agent, one bill

Join 10,000+ teams using Guzli for AI chat and voice support — one AI agent, trained once, working across your site and your phone.

Try for $1 Book a demo

AI chatbot and voice agent for customer support

Guzli is an AI chatbot and an AI voice agent on one platform, trained on the same content. The chat agent answers questions on your website, while the voice agent answers inbound phone calls and runs outbound sales calls — so customer support and sales share one platform and one bill.

Build it once, put it everywhere

Train one agent on your website, help articles, and documents, then launch it without code. See how it all connects on the platform, spin one up on the AI agent platform, or start from the AI chatbot builder.

Answers on your website

The chat agent answers questions on your pages and FAQs the moment a visitor asks. Add it to your site with the AI chatbot for website.

Picks up the phone, too

The same agent answers inbound calls so no one waits on hold, and runs your outbound calls — booking demos and showing which calls turned into revenue. See the AI voice agent.

Resolves support and captures sales

Deflect routine questions, hand off to a person with context, and capture and route new leads inside the same conversation. Explore AI customer service, AI support automation, and lead capture.

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