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Whether you’re evaluating Guzli, planning a migration, or already running our chatbot in production, our team is here to help.
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Evolved Beyond Chatbase
We migrated from Chatbase to Guzli for deeper control over training data and actions. It now handles complex subscription updates with better reliability and clearer summaries for our team.
Data-Driven Product Wins
Guzli’s chat analytics showed us exactly where users were getting stuck. We fixed three UX issues in one sprint and saw support questions about those flows drop almost overnight.
Our team typically responds to inquiries within one business day. For urgent matters, please call us directly.
Contact & Support
Get help and reach our team
We typically respond to all inquiries within 24 hours on business days. Sales questions are often answered within a few hours. If you are an existing customer with an urgent issue, you can use the support options in your dashboard for faster routing.
To help us assist you faster, please include your company name, your current support tools (for example Intercom, Drift, Zendesk), your approximate ticket volume, and what you want an AI chatbot to handle. The more context you share, the more concrete our suggestions can be.
Yes. Phone support is available for sales calls during business hours (9AM–6PM PST). Existing customers on higher plans may also receive phone support or scheduled calls depending on their tier.
Absolutely. You can request a demo through the contact form or by emailing [email protected]. We’ll walk you through how Guzli works, how it compares to your current setup, and what a realistic pilot could look like.
Existing customers should contact [email protected] or use the support options inside the app. That way your request is routed to the right technical team member and we can see the relevant account details while we troubleshoot.
Still have questions?
Contact our teamNeed to Talk Through Your Support Setup?
Share a bit about your team, your current tools, and what you’d like AI to handle. We’ll respond with concrete next steps, not a generic sales script.