Customer Support Chatbot Pricing
Reduces Ticket Volume
Choose a customer support chatbot plan that reduces tickets, improves response times, and scales with your team; no per-seat fees and no long-term contracts.
Save 20% with yearly billing
Hobby
- Everything in Free
- 1,000 message credits/month
- Full website import + 25 files
- 10 MB knowledge storage
- All file formats
- Custom AI personality and tone
- Calendar and email integrations
- Priority email support
Standard
- Everything in Hobby
- 2 AI agents
- 12,000 message credits/month
- Unlimited knowledge sources
- 50 MB knowledge storage
- 3 members
- API access and webhooks
- CRM integrations
Pro
- Everything in Standard
- 40,000 message credits/month
- 10 members
- Advanced analytics
- Zapier and webhooks
- Priority support
| ✶⋆.˚ Hobby $ 49 39 20% off
per month
, $468 billed annually
| ʚଓ Standard $ 149 119 20% off
per month
, $1428 billed annually
| °❀ Pro $ 499 399 20% off
per month
, $4788 billed annually
|
|
AI voice agent
Standard+
|
AI voice agent
16¢/min
|
AI voice agent
14¢/min
|
Voice is pay-as-you-go on top of any plan — from 14¢/min, with prepaid credits and automatic top-up. You only pay for the talk time you use.
Fine-tune your plan with powerful add-ons
Auto-Recharge
When your credits falls below a certain threshold, we'll automatically add credits that don't expire to your account, ensuring uninterrupted service.
Message Credits
Additional Message credits for managed LLM usage
Remove Branding
Remove Guzli branding from chat widget
Custom Domain
Use your own domain for chat widget
Extra Agent
Add one additional AI agent
Compare all our plans
Save 20% with yearly billing
Hobby
Usage
Training
Features
Integrations and API
Support
AI Voice
Compare all our plans
| | |||
|---|---|---|---|
Usage | |||
| Message credits /mo | 1,000 | 12,000 | 40,000 |
| AI agents | 1 | 2 | 2 |
| Team members | 1 | 3 | 10 |
| Knowledge storage | 10 MB | 50 MB | 50 MB |
| Knowledge sources | Full site + 25 files | Unlimited | Unlimited |
| Q&A pairs and snippets | 200 | Unlimited | Unlimited |
Training | |||
| All file formats | |||
| Custom AI personality | |||
| Content moderation | |||
| Connected sources | |||
Features | |||
| Custom widget branding | |||
| Basic analytics | |||
| Advanced analytics | |||
| Remove Powered by Guzli | Add-on | Add-on | Add-on |
Integrations and API | |||
| Calendar and email integrations | |||
| API access and webhooks | |||
| Slack and CRM integrations | |||
| Zapier | |||
| Custom integrations | |||
Support | |||
| Community support | |||
| Priority email support | |||
| Priority support and onboarding | |||
| Dedicated support | |||
AI Voice | |||
| AI voice agent | |||
| Talk rate | — | 16¢/min | 14¢/min |
| Transfer rate | — | 5¢/min | 4¢/min |
| Concurrent calls | — | 3 | 8 |
| Calls per day | — | 250 | 1,000 |
Teams Saving with Guzli
Real businesses reducing support costs and capturing more leads.
Marcus Reed
Ops Director, ScaleFast
Saved $180k Annually
We switched from Drift and cut around $180k per year in support and tooling costs. Guzli’s pricing paid for itself in the first few weeks while keeping our response times low.
HIPAA-Ready & Affordable
We needed stricter controls for patient data. The Enterprise plan with private cloud and audit logs fit our budget and compliance needs.
$420k Saved vs. In-House
The Enterprise plan with stricter controls and SLAs saved us hundreds of thousands compared to building our own chatbot and infrastructure.
Javier Morales
IT Director, EduLearn
Fewer Calls, Happier Team
With Guzli handling repetitive student questions, we saw call volume drop significantly and freed our team to focus on complex cases.
12 Leads, Week 1
Guzli’s straightforward pricing beat our previous Chatbase setup. We captured 12 qualified leads in the first week on a lower plan.
From Free to 100k Messages
We started on Free and hit 5,000 messages in two weeks. Moving to Business was still roughly 60% cheaper than our previous Intercom setup.
Pricing & Plans FAQ
Clear answers to common billing and usage questions.
Plans are simple monthly subscriptions you can cancel anytime. When a trial offer is available, you will see it at checkout.
A message is one user input or one bot reply. Credits reset monthly.
No. All plans include unlimited team members. Pricing is based on usage.
Yes. You can upgrade, downgrade, or cancel from your dashboard at any time.
The chatbot keeps running and overages are billed at the listed rate.
Yes. Annual billing includes a discount compared to monthly plans.
Still have questions?
Contact our teamReady to See How Much You Can Deflect?
See how many tickets Guzli can handle for you, or book a demo to compare costs with your current tools like Intercom or Drift.