Email campaigns your agent writes and answers

Pick a segment, lay the sequence and let your agent send in your voice. Replies come straight back into the inbox it already works from, so a campaign is a conversation, not a blast.

Support and revenue teams sending with Guzli

Northwind
Lumen
Harbor
Atlas
Meridian
Cobalt Labs
Fernwood
Quill
Halyard
Orbit
Sable
Tidewater
Vantage
Wren & Co
Zephyr
Northwind
Lumen
Harbor
Atlas
Meridian
Cobalt Labs
4.8
  1. 1Send · Welcome and next steps
  2. 2Wait 3 days
  3. 3Send · Anything blocking you?
  4. 4Wait 5 days
  5. 5Send · Book a 15-minute call

One sequence, from first send to the reply

Sends and waits sit on one timeline. Every message is written from what your agent knows about the person and your product, and every reply is handled by the same agent.

Pick who

A segment with a live member count: tagged trial without an order, no activity for 60 days, whatever your data says.

Lay the sequence

Sends and waits on one timeline. Edit a published revision and it opens a new draft, so nothing changes under a running campaign.

The reply lands in the inbox

When someone answers, your agent picks up the thread, books the call or hands it to a person, in the same inbox your team already uses.

Written from what your agent already knows

No template gallery to fight. The agent drafts from your sources, your procedures and the contact in front of it, inside the limits you set.

Plain text that renders everywhere

Short, personal, deliverable. No image-heavy templates that land in Promotions.

Merge fields, checked

First names, order numbers, renewal dates: pulled from the contact record, never guessed.

Sending identities that warm up

Verified domains ramp up gradually with per-identity caps, so a new sender doesn't torch its reputation on day one.

Quiet hours and daily caps

Set the hours and the daily volume per campaign. A capped send waits for the next window instead of failing.

Unsubscribe, on by default

Every campaign email carries an unsubscribe link and honours it immediately across every campaign.

Held sends need a nod

Mark a step as needing approval and the send waits in your inbox approvals queue until a teammate says go.

Everything an outbound team needs, built in

Sending identities

Verified domains and named senders, with warm-up and caps per identity.

Sequences

Sends and waits on one timeline, revised without touching what's live.

Approvals

Hold any step for a teammate before it goes out.

Replies in the inbox

Answers arrive where your team already works and the agent keeps the thread.

Pace and budget

Per-hour pace, daily caps and quiet hours per campaign.

Copilot does the setup

Ask for a winback campaign to lapsed customers and Copilot drafts the segment and the sequence for you to approve.

Trial, no order

Matched now 0

  • tag is trial
  • orders = 0
  • last seen < 30 days

Sounds good — can we do Thursday?

Thursday works. I've held 2:30pm; here's the invite.

Call booked · Thu 2:30pm · Cal.com

See a campaign run

Sends from the data you already have

Contacts, orders and bookings from the systems you run, so a campaign can reference the real thing.

Trusted by over 100 brands.

Northwind

“Figuring out what to automate and what needs a human — Guzli has been a great partner.”

Priya Natarajan, Head of Support
Read customer story

“Figuring out what to automate and what needs a human — Guzli has been a great partner.”

Priya Natarajan, Head of Support
Read customer story
Lumen

“A genuinely capable clinical tool, deployed without an engineering team.”

Kenny Kane, CEO
Read customer story

“A genuinely capable clinical tool, deployed without an engineering team.”

Kenny Kane, CEO
Read customer story
Harbor

“Guzli really enables us to control AI without letting AI control us.”

Pierre Dubois, Data Director at Harbor
Read customer story

“Guzli really enables us to control AI without letting AI control us.”

Pierre Dubois, Data Director at Harbor
Read customer story
4.8

Guzli is committed to delivering the top customer support platform for those who demand excellence.

MomentumLeaderSPRING 2026EasiestSetupSPRING 2026HighPerformerSPRING 2026

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We follow industry-leading compliance standards and best-in-class encryption protocols to keep your customer data safe.

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Full compliance with EU data protection standards.

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SOC 2 Type II

Independently audited for security and reliability.

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HIPAA

Built to handle protected health information safely.

Your data stays yours

Your data is only accessible to your AI agent and not used to train models.

Data encryption

Data is encrypted at rest and in transit using standard algorithms.

Secure integrations

We use verified variables to ensure users access their own data.

Frequently asked questions

Your agent drafts every email from your sources, procedures and the contact record, within the tone and limits you set. You can hold any step for approval before it sends.

You can start on a Guzli sending identity and add your verified domain when you're ready. Domains warm up gradually with caps per identity.

The reply lands in the inbox and the same agent continues the conversation, books the call or hands off to a teammate.

Yes. Pause it at any time; held sends stay held and nothing else goes out until you resume.

Every campaign email includes an unsubscribe link. An unsubscribe applies immediately across all your campaigns.

Editing a published revision opens a new draft. The running revision keeps sending until you publish the new one.

Explore other features

One agent across the whole platform. The same knowledge, the same brand voice, wherever the conversation goes.

The world’s best customer experiences run on Guzli

Join thousands of teams using Guzli to build AI agents that deliver exceptional support at scale — across chat, email, and voice.