Email campaigns your agent writes and answers
Pick a segment, lay the sequence and let your agent send in your voice. Replies come straight back into the inbox it already works from, so a campaign is a conversation, not a blast.
2 campaigns are running.
Emails are moving inside your pace and approval limits.
- Send
- Wait 3 days
- Send
- Wait 5 days
- Send
Support and revenue teams sending with Guzli
- 1Send · Welcome and next steps
- 2Wait 3 days
- 3Send · Anything blocking you?
- 4Wait 5 days
- 5Send · Book a 15-minute call
One sequence, from first send to the reply
Sends and waits sit on one timeline. Every message is written from what your agent knows about the person and your product, and every reply is handled by the same agent.
Written from what your agent already knows
No template gallery to fight. The agent drafts from your sources, your procedures and the contact in front of it, inside the limits you set.
Plain text that renders everywhere
Short, personal, deliverable. No image-heavy templates that land in Promotions.
Merge fields, checked
First names, order numbers, renewal dates: pulled from the contact record, never guessed.
Sending identities that warm up
Verified domains ramp up gradually with per-identity caps, so a new sender doesn't torch its reputation on day one.
Quiet hours and daily caps
Set the hours and the daily volume per campaign. A capped send waits for the next window instead of failing.
Unsubscribe, on by default
Every campaign email carries an unsubscribe link and honours it immediately across every campaign.
Held sends need a nod
Mark a step as needing approval and the send waits in your inbox approvals queue until a teammate says go.
Everything an outbound team needs, built in
Trial, no order
Matched now 0
- tag is trial
- orders = 0
- last seen < 30 days
Segments that stay fresh
Rules, not exports. The audience updates as contacts change, and a campaign enrolls people as they enter.
Unsubscribed 3
Measured per send
Sent, delivered, replied and unsubscribed per step, per revision, so you see which message earned the answer.
Sending identities
Verified domains and named senders, with warm-up and caps per identity.
Sequences
Sends and waits on one timeline, revised without touching what's live.
Approvals
Hold any step for a teammate before it goes out.
Replies in the inbox
Answers arrive where your team already works and the agent keeps the thread.
Pace and budget
Per-hour pace, daily caps and quiet hours per campaign.
Copilot does the setup
Ask for a winback campaign to lapsed customers and Copilot drafts the segment and the sequence for you to approve.
Trial, no order
Matched now 0
- tag is trial
- orders = 0
- last seen < 30 days
- 09:00 Maya Chen · sentdelivered
- 09:00 Jordan Alvarez · sentdelivered
- 09:01 [email protected] · held for approvalheld for approval
- 09:02 [email protected] · sentreplied
Sounds good — can we do Thursday?
Thursday works. I've held 2:30pm; here's the invite.
See a campaign run
Sends from the data you already have
Contacts, orders and bookings from the systems you run, so a campaign can reference the real thing.
Trusted by 100+ brands.
Read customer story“Our inbox gets the account questions Guzli cannot settle from the procedure. The earlier replies stay on the same thread.”
Read customer story“Our inbox gets the account questions Guzli cannot settle from the procedure. The earlier replies stay on the same thread.”
Read customer story“Customers email about late parcels. Guzli checks the order and replies with tracking details before we open the queue.”
Read customer story“Customers email about late parcels. Guzli checks the order and replies with tracking details before we open the queue.”
Read customer story“Document questions arrive by email throughout the day. Guzli answers the checklist items and routes private cases to staff.”
Read customer story“Document questions arrive by email throughout the day. Guzli answers the checklist items and routes private cases to staff.”
Guzli is committed to delivering the top customer support platform for those who demand excellence.
Enterprise-grade security
We follow industry-leading compliance standards and best-in-class encryption protocols to keep your customer data safe.
GDPR
Full compliance with EU data protection standards.
SOC 2 Type II
Independently audited for security and reliability.
HIPAA
Built to handle protected health information safely.
Your data stays yours
Your data is only accessible to your AI agent and not used to train models.
Data encryption
Data is encrypted at rest and in transit using standard algorithms.
Secure integrations
We use verified variables to ensure users access their own data.
Frequently asked questions
Your agent drafts every email from your sources, procedures and the contact record, within the tone and limits you set. You can hold any step for approval before it sends.
You can start on a Guzli sending identity and add your verified domain when you're ready. Domains warm up gradually with caps per identity.
The reply lands in the inbox and the same agent continues the conversation, books the call or hands off to a teammate.
Yes. Pause it at any time; held sends stay held and nothing else goes out until you resume.
Every campaign email includes an unsubscribe link. An unsubscribe applies immediately across all your campaigns.
Editing a published revision opens a new draft. The running revision keeps sending until you publish the new one.
Explore other features
One agent across the whole platform. The same knowledge, the same brand voice, wherever the conversation goes.
The world’s best customer experiences run on Guzli
Join 100+ teams using Guzli to build AI agents that deliver exceptional support at scale — across chat, email, and voice.