Resolve everyday support
Instant answers for onboarding, troubleshooting, account access, and billing.
One AI agent for your support and revenue growth
From onboarding and technical troubleshooting to billing, subscriptions and lead qualification, our AI agents resolve complex support across chat, email and voice, reducing churn without adding headcount.
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AI AgentReplay them
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AI AgentUsed by SaaS teams, dev-tools companies, and infrastructure platforms shipping multiple times a day.
Trained on your product, docs, and policies, not generic support data
Your agent learns your documentation, your changelog and your escalation rules, then resolves the queries that actually reach your team.
What’s left before I can go live?
Three steps: install the snippet, connect your help centre, and set your handoff rules.
AI AgentOne agent, from everyday support to new pipeline
Turn cancellations into renewals
Plan changes, billing confusion and cancellation requests handled as retention conversations, not exit forms.
Qualify inbound demand
Engage the visitors who reach your pricing page, answer the hard product questions, and book the ones worth a meeting.
Explore other features
One agent across the whole platform. The same knowledge, the same brand voice, wherever the conversation goes.
Product overview
Build, deploy and optimize AI Agents.
Procedures
Train your agent like a new teammate.
Helpdesk
Hand off complex issues to humans.
Copilot
Ask your conversations what customers need.
Email campaigns
Send campaigns that start a conversation.
Voice campaigns
Reach customers with a natural voice.
The same customer with two very different experiences
What it’s like to be on the other end of each one.
Legacy chatbots & ticket queues
Decision trees, macros, contact forms
- Scripted and impersonal
- Feels like deflection
- Nobody answers when the bot fails
- Frustrating, so customers walk away
Guzli AI agents
An AI agent, working as your brand
- A white-glove experience for every customer
- Actually helpful, tailored to them
- Answers in seconds, resolves end to end
- Makes customers feel taken care of
Plugs into the stack you already sell on
Native Shopify and Stripe integrations, plus your help desk, WhatsApp, and email, with REST APIs and webhooks for anything custom.
How teams use Guzli
From the first question to the right handoff.
41%of setup questions answered in chat
“We wrote the setup steps in plain English, and Guzli walks users through them in chat.”
14 minmedian reply on weekend tickets
“Weekend billing questions reach Guzli first. It checks the account, then hands us the cases that need an adjustment.”
2 weeksto connect the helpdesk inbox
“We stopped copying chat history into tickets. When someone takes over, the full conversation is already in the inbox.”
Trusted by 100+ brands.
Read customer story“A new user asks about setup in chat. Guzli points to the current steps and hands us the account issue.”
Read customer story“A new user asks about setup in chat. Guzli points to the current steps and hands us the account issue.”
Read customer story“Billing questions come in over the weekend. Guzli handles the plan rules, then leaves adjustments for our team.”
Read customer story“Billing questions come in over the weekend. Guzli handles the plan rules, then leaves adjustments for our team.”
Read customer story“Our helpdesk has the whole chat by the time a person takes over. We no longer rebuild the timeline from scratch.”
Read customer story“Our helpdesk has the whole chat by the time a person takes over. We no longer rebuild the timeline from scratch.”
4.8
Guzli is committed to delivering the top customer support platform for those who demand excellence.
Enterprise-grade security
We follow industry-leading compliance standards and best-in-class encryption protocols to keep your customer data safe.
GDPR
Full compliance with EU data protection standards.
SOC 2 Type II
Independently audited for security and reliability.
HIPAA
Built to handle protected health information safely.
Your data stays yours
Your data is only accessible to your AI agent and not used to train models.
Data encryption
Data is encrypted at rest and in transit using standard algorithms.
Secure integrations
We use verified variables to ensure users access their own data.
Frequently asked questions
SOC 2 Type II annually, reports under NDA. Per-tenant key isolation, TLS 1.3 in transit, AES-256 at rest. EU data residency on Enterprise. Your data is never used to train models and never crosses tenants. Pause training per agent if you need to.
Your docs site, sitemap, OpenAPI spec, PDFs, support tickets, and Q&A pairs. Sources refresh on a schedule or via webhook. The agent answers in code blocks and links the canonical reference for anything novel.
Identity-bound actions refuse to fire without a verified JWT: anonymous sessions can't touch billing or per-customer state. Confidence below threshold means the agent escalates instead of guessing. Hard rules are written into the system prompt and editable per agent.
In-app widget (script tag or React SDK), docs sites (Mintlify, Docusaurus, GitBook, etc.), Slack internal and Slack Connect, and email auto-resolve with DKIM/SPF. Same agent, same Activity feed across every surface.
Yes, auto-detected per conversation with native replies across every channel. Coverage matches the model's languages; lock a specific set in the agent config if you need to scope replies to a subset.
Stripe, Zendesk, Salesforce, HubSpot, Intercom, and Slack are one-click. Everything else (admin panel, feature flags, trial-extension endpoint) is a Custom Action. URL, headers, JSON body with template tokens. 20KB response cap.
Built for your industry
The world’s best customer experiences run on Guzli
Join 100+ teams using Guzli to build AI agents that deliver exceptional support at scale — across chat, email, and voice.