About Guzli

A small product team building an AI chatbot that works beside your support queue — not a promise to replace it.

Guzli is the company that publishes a no-code AI chatbot and voice agent for customer support and lead capture. We wrote this page. It is a company identity page, not an independent review and not a performance study.

We exist because support teams are asked to answer more customers without a matching headcount. The usual buy is a generic FAQ bubble or a contact-center suite. We built a narrower product: train one agent on your help articles, site, and files; put it on website live chat; add the phone when callers should hear the same answers.

What we stand behind

An AI chatbot — software that answers visitors in a conversation — should:

  • Answer from the sources you connected, not a generic template pack
  • Follow the tone and escalation rules you set
  • Stop and hand leftover work to a person when the request is out of bounds

That is why Guzli sits in front of the stack you already run. When the bot should stop, leftover work can open a ticket in Salesforce, Zendesk, or Guzli’s help desk, with a summary. Confirm the connector on your workspace. We do not claim we write those cases into every CRM.

A sibling AI customer support page also names HubSpot as a place tickets can open. Treat HubSpot as CRM and lead sync unless your workspace actually shows a ticket connector. Do not assume every named tool is a ticket sink.

What we actually ship

From the public features and pricing pages, read 20 September 2026:

  • Website live chat — one script on the page. Answers come from connected sources.
  • Named in-chat actions when you connect them. The features page lists Shopify, Stripe, Calendly, Zendesk, HubSpot, Salesforce, Slack, WhatsApp. The integrations page also names Snowflake, Cal.com, Zapier, and Make. Not “every tool.” Guzli is not a Shopify App Store app.
  • Channels you publish, not “social media”: website live chat, Slack, WhatsApp, Facebook Messenger, Instagram, Telegram, Discord, inbound call, SMS, and email (the agent inbox). Inbound call needs a voice plan.
  • Voice from Standard — inbound, outbound, and on-site click-to-talk from the same knowledge. Hobby is chat-only.

Published plans: Hobby $49/mo chat-only (1,000 message credits, 1 member). Standard $149 + 16¢/min talk (5¢/min transfer, 3 concurrent). Pro $499 + 14¢/min (4¢/min transfer, 8 concurrent). Extra credits $12 / 1,000. The widget stays up on overage. There is no start-free promise unless checkout shows a trial.

We do not publish a guaranteed ticket-volume drop on this page. Measure a pilot. Framework: AI chatbot ROI.

Who this company is — and is not

Careers describes us as a small, product-focused team. We review notes at [email protected]. Partners reach [email protected]. Product and sales questions go through contact.

This page does not invent a founding year, office city, customer count, or rating. Those numbers are not on our public about record. If a directory lists a founder name, treat it as that directory’s claim until we publish it here.

We are not a contact-center suite. The public price card does not list HIPAA (the U.S. health-privacy law), a virtual private cloud, or self-hosting. Confirm coverage before you put protected health information in the bot.

Accountability

Guzli writes its own product, comparison, and blog pages. When we use another vendor’s public docs, we date the read and keep their caveats. Legal terms live on Privacy and Terms. Data-processing details that belong in a contract are not restated here.

If you want the buying checklist rather than the company story, use the buyer’s guide. If you want the install path, start at features.

FAQ

Who makes Guzli?

Guzli is the company that publishes the AI chatbot and voice agent described on this site. We are a small product team. We do not list a public founding year or headquarters on this page.

Does Guzli replace the support team?

No. The product is built to answer from your sources and hand leftover work to a person. Humans still own exceptions, refunds you have not permitted, and anything the policy does not cover.

How do we reach you?

Contact for product and sales questions. Careers notes go to [email protected]. Partner notes go to [email protected]. Plans and inclusions are on current Guzli pricing.