Features Chat, voice, and in-chat actions

What's in Guzli — chat, voice, and actions

Guzli features are chat, voice, and in-chat actions on one agent. Train it once, then it answers on the site and on the phone.

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AI Actions, Lead Capture, and Escalation in One Flow

Watch a full journey: answer from your content → Shopify or Stripe action → lead capture → scheduling → human handoff when needed.

Guzli features are chat, voice, and in-chat actions on one agent. Train it once, then it answers on the site and on the phone. The AI chatbot for website is the widget.

Voice

Inbound, outbound, and on-site calling is the AI voice agent. Same knowledge as the widget.

Named in-chat actions

Shopify, Stripe, Calendly, Zendesk, HubSpot, Salesforce, Slack, WhatsApp. Knowledge self-improves.

Builder

The AI chatbot builder crawls your URLs, then runs named actions — you publish a widget, not a node canvas.

Guzli is also a no-code AI agent platform for chat and voice.

Chat, in-chat actions, and voice

Train With Guardrails

Connect your help center, site, and internal docs so the AI chatbot learns trusted sources, applies your tone, and stays within the policies you approve.

AI chatbot training on help center and internal docs with guardrails.
In-chat AI actions for Shopify orders, product cards, and Stripe subscriptions.

AI Actions Inside Chat

Resolve real workflows in one thread with Shopify order lookup, Shopify shopping inside chat with product cards, direct cart updates, and Stripe subscription management under your policies.

Lead capture prompts with contact collection and meeting booking inside chat.

Lead Capture and Booking

Qualify visitors with conversational prompts, capture contact details, and book meetings with Calendly and Cal.com inside chat so no one drops off.

Analytics and Content Gaps

Track deflection, AI action completion, escalation quality, and lead capture attribution, then spot content gaps before they become support backlogs.

Analytics view for deflection, AI action completion, escalation quality, and content gaps.

Smart Escalation to Humans

Escalate when confidence is low or the user asks for help, then hand agents a structured summary, intent, and suggested next steps so they can respond fast.

Escalation handoff with conversation summary, intent, and next steps.
Inbound, outbound, and on-site voice calling

Voice (inbound, outbound, on-site)

The same agent talks on inbound calls, outbound campaigns, and click-to-talk on the site. Add the AI voice agent when the phone should use the answers you already trained.

AI Chatbot Features That Go Beyond Live Chat

Use AI actions, integrations, and guardrails to turn conversations into resolved issues and qualified leads.

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AI actions that finish workflows

Move from deflection to resolution with AI actions like Shopify order lookup and shopping inside chat, Stripe subscription management, and Calendly and Cal.com scheduling without leaving the thread.

AI actions inside chat with product cards, order lookup, and subscription management.
Lead capture flow with qualification prompts and meeting booking inside chat.

Built-in lead capture and qualification

Turn high-intent conversations into pipeline by collecting contact details, asking qualifying questions, booking meetings inside chat, and routing with full context.

Human handoff that keeps context

Escalate when needed with conversation summaries, customer intent, and suggested next steps so agents can act fast, without losing the chat context.

Human handoff view with conversation summary, intent, and suggested next steps.
Integrations across Shopify, Stripe, Calendly, HubSpot, Slack, and Zendesk.

Integrations that match your stack

Connect Shopify, Stripe, Calendly, Cal.com, HubSpot, Slack, WhatsApp, Zendesk, Zapier, Make, and custom APIs so your AI chatbot can pull context and trigger workflows.

Train on your content

Use your website, help center, docs, and internal guides as the source of truth. Keep answers aligned with your policies as content changes.

AI chatbot trained on website docs and help center to answer customer questions.
Analytics dashboard showing deflection, escalations, lead capture, and content gaps.

Analytics and content gaps

See deflection, escalation quality, lead capture attribution, action completion, and content gaps so you can improve accuracy and ROI over time.

What Guzli Helps Your Team Do

Deflect Repetitive Tickets

Use an AI chatbot trained on your help center and policy docs to resolve common questions with guardrails so answers stay accurate.

Capture and Route Leads

Replace long forms with conversational qualification, capture contact details, and route or assign by region, intent, or plan tier.

AI Actions for Commerce and Billing

Let customers handle Shopify order lookup, see in-chat product cards, update carts, apply discounts, and manage Stripe subscriptions while following your policies.

Book Meetings Inside Chat

Offer Calendly and Cal.com scheduling inside chat so high-intent visitors can book instantly while their questions are answered.

Escalate With Full Context

Send clean summaries, detected intent, and suggested next steps to agents when a human is needed, instead of dumping raw transcripts.

Stay Consistent Across Channels

Run the same AI actions on web, Slack, WhatsApp, and more so customers get unified answers and workflows wherever they start.

Governance and Guardrails

Control which sources and actions the AI chatbot can use, enforce approvals for sensitive steps, and log every action for review.

Analytics That Prove ROI

Track deflection, escalation quality, AI action completion, and pipeline captured so you can report the impact of automation with evidence.

AI Chatbot Features, Proven in a Pilot

A simple rollout that lets you validate answers, AI actions, and handoffs before you expand.

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  • 01

    Train on your real sources

    Connect your website, help center, and docs so the chatbot answers from the same sources your team trusts.

  • 02

    Set guardrails and escalation

    Define tone, policy boundaries, and when the bot should hand off to a human with a clean summary and routing rules.

  • 03

    Add AI actions inside chat

    Start with one workflow: Shopify order lookup or shopping inside chat, Stripe subscription management, or Calendly and Cal.com scheduling.

  • 04

    Launch, measure, and expand

    Pilot on pricing, docs, or order tracking. Track deflection, escalation quality, action completion, and lead capture before wider rollout.

Guzli Features FAQ

Chat, voice, and in-chat actions on one agent.

Guzli features are chat, named in-chat actions, and voice. The AI chatbot for website is the widget. Voice is inbound, outbound, and on-site on the AI voice agent.

Shopify, Stripe, Calendly, Zendesk, HubSpot, Salesforce, Slack, WhatsApp.

No. The AI chatbot builder crawls your URLs and runs named actions — you publish a widget, not a node canvas.

No. Hobby is chat-only. Voice starts on Standard — see Guzli pricing.

Still have questions?

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Features

Guzli features are chat, voice, and in-chat actions on one agent. Get started, or see Guzli pricing.

Get started Schedule a demo

What are Guzli features?

Chat, named in-chat actions, and voice on one agent. Train it once, then it answers on the site and on the phone. The AI chatbot for website is the widget.

How do in-chat actions work?

Shopify, Stripe, Calendly, Zendesk, HubSpot, Salesforce, Slack, WhatsApp — named tools inside the thread.

How does voice fit?

Inbound, outbound, and on-site calls are the AI voice agent. Same knowledge as the widget.

How do I build the agent?

The AI chatbot builder crawls your URLs, then runs named actions. Ops publish a widget, not a node canvas.

Is Guzli a platform or a single bot?

Guzli is also a no-code AI agent platform for chat and voice.

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