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Facebook Messenger integration preview inside the Guzli agent

About this integration

Guzli is a Facebook Messenger chatbot for your business page. Connect the page and the agent answers product, opening-hours, booking, and order questions in Messenger, captures leads, and covers Instagram DMs as well.

What your agent can do

  • Page connection: answers messages sent to your Facebook business page.
  • Automatic replies: responds as soon as a message arrives.
  • Product answers: uses your catalog for product questions.
  • Lead capture: collects contact details and qualifies interest.
  • Instagram DMs: covers Instagram direct messages through the same connection.

How it works

  1. Connect your page: Link your Facebook business page to Guzli.
  2. Approve permissions: Grant the Messenger permissions Guzli asks for.
  3. Write your welcome: Set the welcome message and train the agent on your business.
  4. Turn on replies: Activate automatic replies.

Explore other integrations

One agent across your whole stack. The same knowledge and the same brand voice, wherever the conversation goes.

Frequently asked questions

Connect your Facebook business page to Guzli and approve the Messenger permissions. Set a welcome message, train the agent on your business, and activate automatic replies.

Messages sent to your page go to your Guzli agent, and its replies go back through Messenger. Contact details a customer shares are saved as leads in Guzli.

The agent replies only to conversations on the page you connect, and Meta's messaging rules still apply.

No. Use the same agent you run on your website so answers match across channels.

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