Turn Instagram DMs and comments into sales

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Instagram integration preview inside the Guzli agent

About this integration

Guzli is an Instagram chatbot that connects through the Meta Business API. It replies to direct messages, comment questions, and story mentions on your business account, shares pricing and availability from your catalog, and captures leads along the way.

What your agent can do

  • DM replies: answers direct messages on your business account.
  • Comment replies: responds to questions left under your posts.
  • Story mentions: replies when customers mention you in a story.
  • Catalog answers: shares pricing and availability from your products.
  • Lead capture: saves contact details from conversations.

How it works

  1. Connect your account: Link your Instagram business account.
  2. Link your Facebook page: Connect it to your Facebook business page.
  3. Set your triggers: Choose when the agent replies and train it on your products.
  4. Turn it on: Enable DM and comment replies.

Explore other integrations

One agent across your whole stack. The same knowledge and the same brand voice, wherever the conversation goes.

Frequently asked questions

Connect your Instagram business account, link it to your Facebook business page, set your reply triggers, train the agent on your products, and enable DM and comment replies.

DMs, comment questions, and story mentions go to your Guzli agent, and its replies post back to Instagram. Contact details customers share are saved as leads.

Instagram needs a business account linked to a Facebook page, and Meta's messaging rules still apply.

No. Use the same agent as your website and Messenger so customers get the same answers everywhere.

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