# GUZLI > AI chatbot and voice agent for customer support, lead capture, and sales. One AI agent answers website chats, picks up phone calls, and runs outbound calls. Built by a two-person team with AI agents working 24/7. Use the sections below to find Guzli product, pricing, integrations, and policy pages. ## Pages - [About Guzli | AI Chatbot for Customer Support Teams](https://guzli.com/about/): Learn why we built Guzli, the AI chatbot for customer support and lead capture, and how we help teams deliver fast, human support at scale. - [AI Agent Platform for Chat & Voice | Guzli](https://guzli.com/ai-agent-platform/): No-code AI agent platform for chat and voice. Hobby $49 chat-only; voice from Standard $149 + 16¢/min. - [AI Chatbot Builder (No-Code) | Guzli](https://guzli.com/ai-chatbot-builder/): No-code AI chatbot builder: crawl your URLs and run named actions. Hobby $49/mo chat-only. - [AI Chatbot for Website Support | Guzli](https://guzli.com/ai-chatbot-for-website/): Best chatbot for website support and AI chatbot for website pages trained on your content to answer instantly and deflect tickets. - [AI Customer Service Platform | Guzli](https://guzli.com/ai-customer-service/): AI customer service platform and customer service chatbot with AI agents trained on your help center to resolve tickets and automate workflows. - [AI Customer Support Chatbot | Guzli](https://guzli.com/ai-customer-support/): AI customer support that answers and escalates with context. Hobby $49/mo chat-only. Tickets can open in Zendesk when a person is needed. - [AI Receptionist That Also Runs Website Chat | Guzli](https://guzli.com/ai-receptionist/): AI receptionist that also runs website chat on the same knowledge base. Voice starts at Standard $149 + 16¢/min. - [AI Sales Agent (AI SDR) for Outbound Qualify & Book | Guzli](https://guzli.com/ai-sales-agent/): AI sales agent (AI SDR) that qualifies outbound leads and books the meeting. Voice SDR is a separate plan on Standard. - [Customer Service Automation | Guzli](https://guzli.com/ai-support-automation/): Customer service automation that deflects tickets, routes by intent, and escalates with context — automated customer service that handles the busywork without extra headcount. - [AI Ticketing System: Create, Deflect, and Triage | Guzli](https://guzli.com/ai-ticketing-system/): AI ticketing system that creates tickets in Zendesk, Intercom, or Freshdesk and deflects the rest. - [Blog | Latest AI & Customer Support Insights | Guzli 2025](https://guzli.com/blog/): Explore our blog for the latest insights on AI chatbots, customer support automation, and industry best practices. Learn how to transform your customer experience. - [Careers at Guzli | Help Build the Future of Support](https://guzli.com/careers/): Join Guzli and help build AI tools that make customer support faster, smarter, and more human. - [Changelog | What’s New in Guzli](https://guzli.com/changelog/): Follow the latest updates to Guzli’s AI chatbot platform, from new integrations and features to performance and UX improvements. - [AI Chatbot for Website | Guzli](https://guzli.com/chat/): AI chatbot for website that answers from your content. Paste one script. Hobby is $49/mo chat-only (1,000 credits, 1 member). Voice starts on Standard. - [Contact Guzli | Talk to Our Team About AI Support](https://guzli.com/contact/): Get in touch with Guzli for support, pricing questions, or migration help from tools like Intercom and Drift. Reach us by form, email, or phone. - [Cookie Policy | Guzli](https://guzli.com/cookies/): Understand how Guzli uses cookies and similar technologies on our website and product. - [Book a Demo | Guzli AI Chatbot](https://guzli.com/demo/): Schedule a live walkthrough of Guzli’s AI chatbot for customer support and lead capture. See how it deflects tickets, captures leads, and fits into your stack. - [Guzli Features: Chat, Voice & In-Chat Actions](https://guzli.com/features/): What's in Guzli — chat, voice, and in-chat actions. Named tools: Shopify, Stripe, Calendly, Zendesk, HubSpot, Salesforce, Slack, WhatsApp. - [GDPR Compliance - Data Protection & Privacy | Guzli](https://guzli.com/gdpr/): Learn how Guzli ensures GDPR compliance. Understand your rights, our data processing practices, and the measures we take to protect personal data. - [Knowledge Base Chatbot | Guzli](https://guzli.com/help-center-chatbot/): Knowledge base chatbot trained on your docs and FAQs to answer instantly and deflect tickets — with clean escalation to your team. Built on your help center. - [AI Chatbot & Voice Agent, Working as One | Guzli](https://guzli.com/): Guzli is an AI chatbot and voice agent that work as one. Train it once — then it answers website chat, picks up inbound calls, and runs outbound. - [Integrations | Connect Guzli with Your Support Stack](https://guzli.com/integrations/): Connect Guzli’s AI agents with Zendesk, HubSpot, Salesforce, Slack, WhatsApp, Shopify, Stripe, Calendly, Cal.com, Zapier, and custom APIs to keep AI actions inside chat. - [Lead Capture Chatbot for Websites | Guzli](https://guzli.com/lead-capture-chatbot/): Lead capture chatbot that qualifies website visitors without a form. Hobby $49/mo chat-only. - [Partners | Work with Guzli](https://guzli.com/partners/): Learn how agencies, consultants, and technology partners work with Guzli to bring AI-powered customer support to their clients. - [Guzli Pricing: Chat Plans + Voice ¢/min](https://guzli.com/pricing/): Guzli pricing for chat plans and voice minutes. Hobby $49/mo chat-only. Standard $149 + 16¢/min. Pro $499 + 14¢/min. Team slots 1/3/10. - [Privacy Policy - Guzli | AI Chatbot Platform](https://guzli.com/privacy/): Learn how Guzli protects your data and privacy. Our privacy policy covers data collection, usage, security, and your rights when using our AI chatbot platform. - [AI Chatbot ROI Calculator | Estimate Your Savings](https://guzli.com/roi-calculator/): Calculate how much your business can save with an AI customer support chatbot. Estimate deflection rates, cost savings, and payback period. - [Shopify Support Chatbot for Orders | Guzli](https://guzli.com/shopify-support-chatbot/): Shopify support chatbot for orders, returns, and WISMO. Hobby $49/mo chat-only. - [Stripe Subscription Support Chatbot | Guzli](https://guzli.com/stripe-subscription-support/): Stripe subscription chatbot and Stripe billing chatbot for billing questions, subscription updates, and escalation. - [Terms & Conditions - Guzli | AI Chatbot Service Agreement](https://guzli.com/terms/): Read Guzli's terms of service and conditions. Understand your rights, obligations, and how to use our AI chatbot platform legally and responsibly. - [AI Voice Agent — Inbound, Outbound & On-Site | Guzli](https://guzli.com/voice/): AI voice agent for inbound, outbound, and on-site calls. Standard $149/mo + 16¢/min talk, 5¢ transfer, 3 concurrent. Hobby is chat-only. ## Blog - [Blog index](https://guzli.com/blog/): Latest AI chatbot insights and support automation guides. - [Intercom vs Drift vs Guzli (2025): Which Chatbot Platform Fits Your Team?](https://guzli.com/blog/intercom-vs-drift-vs-guzli-comparison.md): Comparing Intercom vs Drift vs Guzli? This guide breaks down the practical differences, what each is best at, and how to choose with a short pilot. - [Introducing Guzli: AI Chatbot for Customer Support and Lead Capture](https://guzli.com/blog/introducing-guzli-ai-chatbot.md): Guzli helps teams automate support, capture leads, and complete workflows inside chat with AI actions, without adding complexity. - [Best Chatbase Alternatives (2025): 6 Options for AI Customer Support](https://guzli.com/blog/best-chatbase-alternatives.md): This best chatbase alternatives guide compares Guzli, Intercom Fin, Tidio, LiveChatAI, Helply, and Chatfuel so you can pick the right AI chatbot for customer support and lead capture. - [AI in Customer Service: The Practical Guide for 2026](https://guzli.com/blog/ai-in-customer-service.md): This AI in customer service guide covers benefits, use cases, pitfalls, and a rollout plan that prioritizes safety, escalation, and measurable outcomes. - [AI Lead Generation: Tools, Tactics, and a Practical Playbook (2026)](https://guzli.com/blog/ai-lead-generation.md): This AI lead generation guide covers buyer intent, qualification, routing, scheduling, and the tools that matter, with a focus on customer-facing AI agents. - [AI-Powered Chatbots for Business (2026): Best Options and How to Choose](https://guzli.com/blog/ai-powered-chatbots.md): This AI-powered chatbots guide explains what they are, why they matter, and how to evaluate tools based on accuracy, escalation, integrations, and AI actions. - [Best AI Customer Service Agents (2026): A Practical Shortlist](https://guzli.com/blog/best-ai-customer-service-agents.md): This best AI customer service agents guide helps you choose based on workflows, integrations, and whether the agent can complete tasks, not just answer questions. - [Chat Widget: 9 Best Options for Websites (2026)](https://guzli.com/blog/chat-widget.md): This chat widget post explains what a chat widget is, why it matters, and which options fit support, sales, and lead capture. - [Chatbot Service Desk: The Complete Guide for 2026](https://guzli.com/blog/chatbot-service-desk.md): This chatbot service desk guide covers core features, best practices, and a step-by-step rollout plan that keeps accuracy and escalation safe. - [Chatfuel Alternative (2025): When Teams Choose Guzli Instead](https://guzli.com/blog/chatfuel-alternative.md): This chatfuel alternative guide explains when Chatfuel is a strong fit for WhatsApp automation, and when Guzli is the better option for AI actions, lead capture, and ecommerce workflows. - [Customer Messaging Tools (2026): 10 Options for Support and Sales](https://guzli.com/blog/customer-messaging-tools.md): This customer messaging tools guide compares suites and chat platforms, and shows how to choose based on channels, integrations, AI actions, and reporting. - [Customer Success vs Customer Support: What’s the Difference?](https://guzli.com/blog/customer-success-vs-customer-support.md): This customer success vs customer support guide defines both roles, compares goals and metrics, and shows how to connect them using an AI chatbot for customer support and lead capture. - [Customer Support AI Agent: A 5-Step Setup Guide (With Guzli)](https://guzli.com/blog/customer-support-ai-agent.md): This customer support AI agent guide shows how to train on your knowledge, add AI actions, connect tools, launch on your site, and improve over time. - [LiveChat Alternatives (2026): 12 Options for Support and Lead Capture](https://guzli.com/blog/livechat-alternatives.md): This LiveChat alternatives guide explains what to consider, what to test, and which tools fit support, sales, and hybrid workflows. - [Chatbase Alternative (2025): When Teams Outgrow Chatbase and What to Use Next](https://guzli.com/blog/chatbase-alternative.md): Chatbase is a solid AI agent builder. But some teams outgrow it and start searching for a chatbase alternative when they need richer actions, ecommerce workflows, lead capture, and meeting booking inside chat. - [Chatbase Pricing vs Intercom Fin vs Guzli: A Practical Cost Forecast for 2025](https://guzli.com/blog/chatbase-pricing-vs-intercom-fin-vs-guzli.md): Trying to forecast chatbot costs? This guide shows how Chatbase message credits compare to Intercom’s seat and per-resolution model, and how Guzli’s action workflows can reduce total volume. - [Chatbase vs Guzli: Which AI Support Agent Is Better for Actions, Lead Capture, and Shopify?](https://guzli.com/blog/chatbase-vs-guzli.md): Chatbase is a strong AI agent builder. Guzli adds support plus lead capture plus rich actions like Shopify shopping, Stripe subscription changes, and meeting booking inside chat. - [Chatbase vs Intercom Fin (2025): Which Is Better for AI Support Automation?](https://guzli.com/blog/chatbase-vs-intercom-fin.md): Choosing between chatbase vs intercom fin comes down to one question: do you want an AI agent builder with message-based pricing, or a full helpdesk suite with resolution-based AI? This guide makes it simple. - [Drift alternative (2025): What to Choose When You Need Support, Lead Capture, and AI Actions](https://guzli.com/blog/drift-alternative.md): If you are searching for a drift alternative, you likely want an AI chatbot that handles support questions, captures leads, and completes actions like Shopify order lookup, Stripe subscription management, and scheduling inside chat. - [Gleap alternative (2025): What to Use When You Need an AI Chatbot for Support and Lead Capture](https://guzli.com/blog/gleap-alternative.md): If you are searching for a gleap alternative, you likely want a simpler AI chatbot for customer support and lead capture, plus AI actions that complete tasks inside chat. - [Helply vs Chatbase vs Intercom Fin (2025): Which AI Support Agent Fits Your Team?](https://guzli.com/blog/helply-vs-chatbase-vs-intercom-fin.md): All three tools can automate support. The right choice depends on whether you want a full suite, an AI agent builder, or an AI layer that plugs into an existing helpdesk. This guide makes the tradeoffs clear. - [Guzli vs Intercom vs Chatbase: The 2025 Buyer’s Guide for Support, Lead Capture, and AI Actions](https://guzli.com/blog/guzli-vs-intercom-vs-chatbase.md): Comparing Guzli vs Intercom vs Chatbase? This guide breaks down what each platform is best at, where costs creep in, and which one fits your use case. - [Helply vs Intercom Fin vs Chatbase vs Guzli: Which AI Support Agent Fits Your Stack?](https://guzli.com/blog/helply-vs-intercom-fin-vs-chatbase-vs-guzli.md): Helply sits on top of an existing helpdesk. Intercom Fin is AI inside a full suite. Chatbase is an agent builder. Guzli combines support, lead capture, and rich actions like Shopify and Stripe inside chat. - [Intercom Alternative (2025): How to Switch Without Losing Support Quality](https://guzli.com/blog/intercom-alternative.md): Intercom is powerful, but not always the best fit. This intercom alternative guide shows when to stick with Intercom, when to switch, and how to migrate safely to a faster, more action-oriented option. - [LiveChatAI alternative (2025): How to Evaluate Answer Quality, Actions, and Handoffs](https://guzli.com/blog/livechatai-alternative.md): If you are searching for a livechatai alternative, you likely want predictable rollout, clear analytics, and AI actions that complete support and revenue workflows inside chat. - [Tidio alternative (2025): When You Need More Control, Better Actions, and Cleaner ROI](https://guzli.com/blog/tidio-alternative.md): If you are searching for a tidio alternative, you are likely trying to improve support automation, lead capture, or AI actions without turning your stack into a complex project. - [AI Chatbot for Customer Support: Complete Buyer’s Guide for 2025](https://guzli.com/blog/ai-chatbot-for-customer-support-buyers-guide.md): Thinking about an AI chatbot for customer support? This guide walks through the evaluation criteria, common traps, and how to pick the right platform for your team. - [How to Switch from Intercom to an AI Chatbot (Without Breaking Support)](https://guzli.com/blog/how-to-switch-from-intercom-to-guzli.md): Thinking about moving off Intercom? This guide walks through a safe migration path to an AI-first support setup with Guzli without risking your day-to-day operations. - [AI Chatbot ROI (2025): How to Calculate Savings and Revenue Impact](https://guzli.com/blog/ai-chatbot-roi-real-numbers.md): Want to estimate AI chatbot ROI? Use this framework to model savings and revenue impact, then validate it with a pilot and our ROI calculator. - [10 Best Practices for Deploying AI Chatbots in Production](https://guzli.com/blog/best-practices-ai-chatbot-deployment.md): Deploying AI chatbots requires careful planning and execution. This guide covers the essential best practices to ensure your chatbot delivers value from day one. ## Comparisons - [Guzli vs Bland.ai](https://guzli.com/vs/bland-ai/): Guzli vs Bland.ai is inbound-and-website versus owned voice infrastructure. Bland runs phone agents on its own stack, with all-in talk ¢/min, platform fees on higher tiers, and concurrency built for outbound. Guzli is the no-code front line: one knowledge base for Chat and Voice, a unified inbox (Email, Chat, Voice, Slack, WhatsApp, Instagram, Facebook), and named tools such as Shopify, Stripe, Calendly/Cal.com, and Zendesk. Hobby is $49 chat only. Voice starts on Standard at $149 + 16¢/min. Stay on Bland if VPC or a BAA is the RFP. - [Guzli vs Chatbase](https://guzli.com/vs/chatbase/): Guzli vs Chatbase is a published bill versus a credit meter that can take the agent offline. Chatbase is a custom-GPT builder with Voice (8 April 2026) and SIP (3 August 2026) on Standard and Pro — not a chat-only widget. Guzli is the no-code front line: unified inbox across Email, Chat, Voice, Slack, WhatsApp, Instagram, and Facebook; knowledge from Drive, OneDrive, Box, Dropbox, and Zendesk, Intercom, HubSpot, Notion, or SharePoint tickets. Hobby is $49 chat only (1,000 credits). Overages are billed; the bot stays up. Chatbase does not publish a voice ¢/min on this page. - [Guzli vs Crisp](https://guzli.com/vs/crisp/): Guzli vs Crisp is a workspace inbox plus Hugo credits that stop versus a published Guzli plan plus talk ¢/min. Crisp Mini is $45, Essentials $95, Plus $295. Default: once Hugo credits are consumed, Hugo stops and escalates to humans. Guzli overages are billed; the bot stays up. Most teams keep Crisp as the human inbox and put Guzli in front. The third column is Tidio. Hobby is $49 chat only. Voice starts on Standard. - [Guzli vs Drift](https://guzli.com/vs/drift/): Guzli vs Drift is two products and two futures. Drift is playbook-driven B2B website chat now inside Clari + Salesloft — Salesloft is gradually sunsetting it and referring existing clients to 1mind. Guzli is no-code website chat plus on-site voice plus inbound receptionist plus outbound on one knowledge base and one published bill. Hobby is $49 chat only. Voice starts on Standard. Guzli does not replace Salesloft cadences, ABM targeting, or Salesforce routing. The table’s third column is Intercom Fin. - [Guzli vs Freshdesk](https://guzli.com/vs/freshdesk/): Guzli vs Freshdesk is a suite with seats and session packs versus chat plus voice plus phone on one published plan. Growth is $19, Pro $55, Enterprise $89 per agent per month annual. Omni is $29 / $79 / $119. Freddy AI Agent is on Growth, Pro, and Enterprise, with 500 free sessions once per account. Copilot is $29/agent/mo billed annually on Pro and Enterprise. Most teams keep Freshdesk and put Guzli in front. The third column is Zendesk. Hobby is $49 chat only. - [Guzli vs Gleap](https://guzli.com/vs/gleap/): Gleap closes two loops: bug to fix, and feedback to roadmap. Guzli puts one agent on the website and the phone. Gleap is a software-team suite — in-app bugs, roadmap, help center, live chat, and Kai. Starter is $49/mo annual for one seat; the second human jumps you to Team at $149. AI tokens bill on top at a vendor average of about $0.04 per message. Hobby is $49 chat only. Voice starts on Standard. Guzli does not replace bug reporting, Kai Code, or session replay. - [Guzli vs Gorgias](https://guzli.com/vs/gorgias/): Guzli vs Gorgias is two products and two jobs. Gorgias is the Shopify-native helpdesk: email, live chat, forms, Facebook, Instagram, TikTok Shop, and WhatsApp in one ticket inbox, plus a generative AI Agent that trains on Shopify data, the site, Help Center, and docs. Tickets and automations are separate meters. Guzli is the same agent on website chat and the phone — no-code, one knowledge base, one published bill. Hobby is $49 chat only. Voice starts on Standard. Most Shopify teams should keep Gorgias for the desk. The third column is Re:amaze. - [Guzli vs Help Scout](https://guzli.com/vs/helpscout/): Help Scout runs the human inbox. Guzli puts the same agent on website chat and the phone. AI Answers is $0.75 per resolution on every plan, including Free, billed in arrears. If you hit your spending cap, AI Answers will be disabled automatically for the remainder of the monthly cycle and Beacon falls back to Docs. The third column is Front. Hobby is $49 chat only. Voice starts on Standard. - [Guzli vs Intercom](https://guzli.com/vs/intercom/): Guzli vs Intercom is a front line versus a full customer messaging suite. Intercom is inbox, series, product tours, and Fin — Fin takes actions through Procedures, APIs, and MCP, and Fin Voice is sales-gated on an Order Form. Guzli is the no-code agent in front of the desk: unified inbox across Email, Chat, Voice, Slack, WhatsApp, Instagram, and Facebook; knowledge from Drive, OneDrive, Box, Dropbox, and Zendesk, Intercom, HubSpot, Notion, or SharePoint tickets. Hobby is $49 chat only. No per-resolution fee. Keep Intercom if you still need the suite. - [Guzli vs Kommunicate](https://guzli.com/vs/kommunicate/): Kommunicate is a bot plus live-chat inbox, with Twilio Voice AI at $0.06/min on Starter and Professional. Guzli puts the same agent on website chat and the phone. Live cards (28 Aug 2026) are Starter $40/mo and Professional $200/mo — quote monthly first, not the yearly $34/$167. Extra conversations are billed; the bot stays up. The third column is Tidio. Hobby is $49 chat only. Voice starts on Standard. - [Guzli vs LiveChatAI](https://guzli.com/vs/livechatai/): LiveChatAI.com is a credit-metered site bot from Popupsmart. Guzli puts the same agent on website chat and the phone. Vendor help says buy Extra Message or add an OpenAI key to prevent your AI chatbot from stopping and answering questions. Guzli overages are billed; the bot stays up. Official /pricing cards are Free $0, Basic $39, Pro $89, Advanced $189, Expert $389. The third column is Chatbase. Hobby is $49 chat only. Voice starts on Standard. - [Guzli vs Retell AI](https://guzli.com/vs/retell-ai/): Guzli vs Retell AI is a no-code front line versus a latency-sensitive voice API. Retell is for teams that want SDKs, SIP, IVR, DTMF, and live take-over. Guzli is website chat plus inbound and outbound voice on one knowledge base and one bill, with a unified inbox across Email, Chat, Voice, Slack, WhatsApp, Instagram, and Facebook. Hobby is $49 chat only (1,000 credits). Voice starts on Standard at $149 + 16¢/min. Keep Retell if an engineer will own prompts, tools, and telephony. Guzli will not out-API Retell. - [Guzli vs SiteGPT](https://guzli.com/vs/sitegpt/): SiteGPT answers questions from your website. Guzli puts the same agent on website chat and the phone. SiteGPT’s own versus-Chatbase page says voice and telephony are not offered and actions are not offered. Monthly plans are $59, $129, and $429. Paying yearly is $468, $948, and $3,108. Paid-plan overage does not take the widget down. The third column is Chatbase. Hobby is $49 chat only. Voice starts on Standard. - [Guzli vs Tidio](https://guzli.com/vs/tidio/): Guzli vs Tidio is two bills. Tidio is a live-chat suite that meters human billable conversations, Lyro AI conversations, and Flows visitors. On Growth, Lyro is a paid add-on, and hitting the Lyro cap stops the AI agent. Guzli is no-code website chat plus on-site voice plus inbound plus outbound on one knowledge base and one published bill. Hobby is $49 chat only. Voice starts on Standard. The third column is Zendesk. Guzli does not replace the Tidio inbox or Flows. - [Guzli vs Vapi](https://guzli.com/vs/vapi/): Guzli vs Vapi is a product-shape comparison: who operates the stack, and what shows up on the invoice. Vapi is an API-first assembler — you wire STT, LLM, TTS, and telephony, often with your own keys, and pay $0.05/min hosting plus those meters. Guzli is the no-code front line: a unified inbox across Email, Chat, Voice, Slack, WhatsApp, Instagram, and Facebook, trained on Drive, OneDrive, Box, Dropbox, and Zendesk, Intercom, HubSpot, Notion, or SharePoint tickets. Hobby is $49 chat only. Voice starts on Standard. Keep Vapi if you are the engineer. - [Guzli vs Zendesk](https://guzli.com/vs/zendesk/): Guzli vs Zendesk is a suite with seats and automated resolutions versus chat plus voice plus phone on one published plan. Suite includes AI Agents; Copilot is the $50/agent add-on. Extra resolutions are $1.50 committed or $2.00 PAYG, and Don’t allow overage pauses AI agents. Most teams keep Zendesk and put Guzli in front. The third column is Freshdesk. Hobby is $49 chat only. Voice starts on Standard. Guzli does not replace SLAs, Explore, light agents, or the marketplace.