# GUZLI > AI chatbot and voice agent for customer support, lead capture, and sales. One AI agent answers website chats, picks up phone calls, and runs outbound calls. Built by a two-person team with AI agents working 24/7. Use the sections below to find Guzli product, pricing, integrations, and policy pages. ## Pages - [AI Agents for Customer Experience & Support | Guzli](https://guzli.com/): AI agents that meet customers at every stage of their journey, across chat, email, and voice, to resolve issues end to end and increase revenue. - [Guzli pricing | Chat plans and voice minutes](https://guzli.com/pricing/): Choose a Guzli chat plan and estimate your monthly total with voice minutes and add-ons. - [AI customer support guides, comparisons and playbooks](https://guzli.com/blog/): Clear comparisons, practical playbooks, and product guidance for teams building better customer support with AI. - [AI Chat Agent for Your Website | Guzli](https://guzli.com/chat/): An AI chat agent that reasons through every question rather than matching it to a script, answers on brand from your own sources, and works across web, mobile and messaging platforms. - [AI Email Support Agent | Always On Email Support | Guzli](https://guzli.com/email/): An AI email support agent that reads the whole thread, answers on brand from your own sources and support address, handles attachments, skips automated mail and hands off with the full thread. - [AI Voice Agent: Inbound, Outbound & On-Site | Guzli](https://guzli.com/voice/): AI voice agent for inbound, outbound, and on-site calls. Standard is $149/mo + 16¢/min talk, 5¢ transfer, 3 concurrent. Hobby is chat-only. - [Product Overview | Guzli](https://guzli.com/product-overview/): Build, test, deploy, and improve customer-facing AI agents with Guzli. - [Enterprise AI support | Guzli](https://guzli.com/enterprise/): Deploy AI support with enterprise scale, security, and control. - [Procedures: Train your agent the way you train a teammate | Guzli](https://guzli.com/features/procedures/): Write your procedures in plain English, the same way you'd write an SOP. Add the conditions, the lookups and the actions, and your agent follows them the same way every time. - [AI Helpdesk & Support Ticket Software | Guzli](https://guzli.com/features/helpdesk/): AI helpdesk software to manage support tickets, reply to customers live, create handoffs, and keep conversation history in one inbox. - [Copilot: ask your own conversations anything | Guzli](https://guzli.com/features/copilot/): The same agent, turned around. Ask your own conversations what customers need in plain English, and get the exact change to your agent, tested, for you to approve. - [Email campaigns | Guzli](https://guzli.com/features/email/): Pick a segment, lay the sequence and let your agent send in your voice. Replies come straight back into the inbox it already works from, so a campaign is a conversation, not a blast. - [Voice campaigns | Guzli](https://guzli.com/features/voice/): Brief your agent the way you'd brief a caller: who to call, what to say, when to stop. It dials inside the limits you set, records the call, extracts what you asked for and hands the rest to a person. - [Agent Phone Plan: a phone number for your AI agent | Guzli](https://guzli.com/agent-phone-plan/): Give your AI agent a dedicated US number for $29.99/month. It calls, answers and reports back through Guzli's MCP server. One flat monthly plan. - [Support your customers and grow your revenue | Guzli](https://guzli.com/industry/retail/): From product recommendations to order support and returns, our AI agents deliver instant, on-brand answers across chat, email and voice, driving higher LTV without adding headcount. - [One AI agent for your support and revenue growth | Guzli](https://guzli.com/industry/tech/): From onboarding and technical troubleshooting to billing, subscriptions and lead qualification, our AI agents resolve complex support across chat, email and voice, reducing churn without adding headcount. - [Win bookings and answer guests around the clock | Guzli](https://guzli.com/industry/travel/): From availability and rates to check-in, loyalty and late checkout, our AI agents answer every guest across chat, email and voice, connected to your PMS, booking engine and channel manager. - [Resolve card, fraud, and account issues on script | Guzli](https://guzli.com/industry/financial-services/): From lost cards and disputed transactions to identity checks, payments and account changes, our AI agents answer across chat, email and voice, inside the guardrails you set, with every answer traceable. - [Support every student and enroll more of them | Guzli](https://guzli.com/industry/education/): From admissions and financial aid to enrollment, course choice and login problems, our AI agents answer across chat, email and voice, connected to the student systems you already run. - [Grow memberships and support at every location | Guzli](https://guzli.com/industry/fitness-wellness/): From class bookings and intro offers to billing, freezes and no-show follow-up, our AI agents answer every inquiry across chat, email and voice, connected to your booking and membership systems. - [AI Customer Support That Resolves Tickets](https://guzli.com/use-cases/customer-support/): Your customers want answers, not queue numbers. Guzli answers from your content, follows your procedures, and brings a human in when judgment is needed. - [AI Sales Agent That Qualifies & Converts Visitors](https://guzli.com/use-cases/sales-agent/): Turn every website visit into a sales conversation. Guzli answers product questions, collects buyer context, and helps ready prospects reach your team. - [About Guzli | AI Chatbot for Customer Support Teams](https://guzli.com/about/): Guzli is the company behind a no-code AI chatbot and voice agent for support teams. Hobby is $49/mo chat-only. Voice starts on Standard. - [AI Agent Platform for Chat & Voice | Guzli](https://guzli.com/ai-agent-platform/): No-code AI agent platform for chat and voice. Hobby $49 chat-only; voice from Standard $149 + 16¢/min. - [AI Chatbot Builder (No-Code) | Guzli](https://guzli.com/ai-chatbot-builder/): No-code AI chatbot builder: crawl your URLs and run named actions. Hobby $49/mo chat-only. - [AI Chatbot for Website Support | Guzli](https://guzli.com/ai-chatbot-for-website/): AI chatbot for website support trained on your pages. One script. Hobby $49/mo chat-only. Handoff to Salesforce, Zendesk, or Guzli’s help desk. - [AI Customer Service Platform | Guzli](https://guzli.com/ai-customer-service/): AI customer service platform: a customer service chatbot that answers from your help center and opens leftover work in Salesforce, Zendesk, or Guzli’s help desk. - [AI Customer Support for Orders, Returns, and Ticket Handoff | Guzli](https://guzli.com/ai-customer-support/): AI customer support for orders, returns, and ticket handoff. Hobby $49/mo chat-only. Tickets can open in Zendesk, HubSpot, or Salesforce when a person is needed. - [AI Receptionist That Also Runs Website Chat | Guzli](https://guzli.com/ai-receptionist/): AI receptionist that also runs website chat on the same knowledge base. Voice starts at Standard $149 + 16¢/min. - [AI Sales Agent (AI SDR) for Outbound Qualify & Book | Guzli](https://guzli.com/ai-sales-agent/): AI sales agent (AI SDR) that qualifies outbound leads and books the meeting. Voice calling is a separate plan on Standard. - [Customer Service Automation | Guzli](https://guzli.com/ai-support-automation/): Customer service automation that deflects tickets, routes by intent, and escalates with context — without extra headcount. Hobby $49/mo chat-only; voice from Standard. - [AI Ticketing System: Create, Deflect, and Triage | Guzli](https://guzli.com/ai-ticketing-system/): AI ticketing system that creates tickets in Zendesk, Intercom, or Freshdesk and deflects the rest. Your desk stays the system of record. - [Careers at Guzli | Help Build the Future of Support](https://guzli.com/careers/): Join Guzli and help build AI tools that make customer support faster, smarter, and more human. - [Changelog | What’s New in Guzli](https://guzli.com/changelog/): Follow the latest updates to Guzli’s AI chatbot platform, from new integrations and features to performance and UX improvements. - [Contact Guzli | Talk to Our Team About AI Support](https://guzli.com/contact/): Contact Guzli about website chat, voice, or a migration question. Use the form on this page, sales@guzli.com, or support@guzli.com. Book a 15-minute demo when you want a walkthrough. - [Cookie Policy | Guzli](https://guzli.com/cookies/): Understand how Guzli uses cookies and similar technologies on our website and product. - [Book a Demo | Guzli AI Chatbot](https://guzli.com/demo/): Book a 15-minute Guzli walkthrough. Bring real visitor questions. See the website widget, one named in-chat action, and a human handoff. No guaranteed ticket-reduction rate. - [Data Processing Addendum | Guzli](https://guzli.com/dpa/): Draft data processing terms for customer personal data handled through Guzli's chat, email, and voice agents. - [GDPR Compliance - Data Protection & Privacy | Guzli](https://guzli.com/gdpr/): Learn how Guzli ensures GDPR compliance. Understand your rights, our data processing practices, and the measures we take to protect personal data. - [Knowledge Base Chatbot | Guzli](https://guzli.com/help-center-chatbot/): A knowledge-base chatbot answers from your help articles and FAQs, then opens leftover work in Zendesk, Salesforce, or Guzli’s help desk. Hobby is $49/mo chat-only. - [Integrations | Connect Guzli with Your Support Stack](https://guzli.com/integrations/): Named Guzli connections: Shopify, Stripe, Snowflake, Calendly, Zendesk, HubSpot, Salesforce, Slack, and WhatsApp. Not every MCP. See plan gates on pricing. - [Lead Capture Chatbot for Websites | Guzli](https://guzli.com/lead-capture-chatbot/): Inbound website chatbot that asks fit questions in the widget, offers Calendly when the visitor is ready, and can send the record to HubSpot or Salesforce. Hobby $49/mo chat-only. - [Guzli — official information for AI assistants](https://guzli.com/llm-info/): A source-bound summary of Guzli's products, channels, pricing, and official pages for AI assistants. - [Partners | Work with Guzli](https://guzli.com/partners/): Agencies, consultants, and technology partners can offer Guzli in client support work, see new features early, and co-create playbooks. Apply at partners@guzli.com. - [Privacy Policy - Guzli | AI Chatbot Platform](https://guzli.com/privacy/): Learn how Guzli protects your data and privacy. Our privacy policy covers data collection, usage, security, and your rights when using our AI chatbot platform. - [AI Chatbot ROI Calculator | Estimate Your Savings](https://guzli.com/roi-calculator/): Worksheet for chatbot savings from the numbers you enter. Deflection is an input, not a typical rate. Plan cost is Hobby $49, Standard $149, or Pro $499 — not voice ¢/min. - [Shopify Support Chatbot for Orders | Guzli](https://guzli.com/shopify-support-chatbot/): Shopify support chatbot for orders, returns, and WISMO. Not a Shopify App Store app — connect the Shopify integration. Hobby $49/mo chat-only. - [Stripe Subscription Support Chatbot | Guzli](https://guzli.com/stripe-subscription-support/): Stripe subscription chatbot for billing questions, invoices, and policy-aware plan changes. Identity first. Approvals for writes. Hobby $49/mo chat-only. - [Terms & Conditions - Guzli | AI Chatbot Service Agreement](https://guzli.com/terms/): Read Guzli's terms of service and conditions. Understand your rights, obligations, and how to use our AI chatbot platform legally and responsibly. ## Blog - [Connect Guzli to Claude and ChatGPT via MCP](https://guzli.com/blog/connect-guzli-to-claude-and-chatgpt-via-mcp.md): Connect Guzli to an MCP host, inspect the available tools, and use contacts, knowledge, and campaign drafts with clear approval boundaries. - [Best AI Chatbot for WooCommerce Live Chat and Phone (2026)](https://guzli.com/blog/best-ai-chatbot-woocommerce-live-chat-phone.md): The best WooCommerce AI chatbot depends on the job: a WordPress inbox, a suite you already run, or one agent on the storefront widget and the store number. Guzli publishes this comparison. - [Bland AI vs a Chat + Phone AI Agent (2026)](https://guzli.com/blog/bland-ai-vs-chat-phone-agent.md): Bland is a voice platform. Guzli is one agent on the storefront widget and the inbound line. Stay on Bland when voice automation is the job. Pick Guzli when chat and the call have to share one brain. - [Help Scout AI vs a Chat + Phone AI Agent (2026)](https://guzli.com/blog/help-scout-ai-vs-chat-phone-agent.md): Help Scout wins the shared inbox and Beacon AI for the web. Guzli is one agent on website live chat and the inbound store number — so the bot does not go quiet when someone calls. - [Synthflow vs a Chat + Phone AI Agent (2026)](https://guzli.com/blog/synthflow-vs-chat-phone-agent.md): Synthflow has voice plus embeddable chat, but you pick Voice Agent or Chat Agent when you create the agent. Guzli is one published agent on the widget and the inbound line. - [Crisp AI vs a chat+phone AI agent (2026)](https://guzli.com/blog/crisp-ai-vs-chat-phone-agent.md): Crisp is strong for live chat and an omnichannel inbox. Guzli is one agent for the storefront widget and the inbound store number — so the bot does not go quiet when someone calls. - [Voiceflow vs a chat+phone AI agent (2026)](https://guzli.com/blog/voiceflow-vs-chat-phone-agent.md): Voiceflow is the canvas you design agents on. Guzli is one published agent for the storefront widget and the inbound store number. Stay on Voiceflow if building the graph is the job. - [Best Phone AI Assistant for Business (2026)](https://guzli.com/blog/best-phone-ai-assistant.md): A business phone AI assistant answers the support line. Some also cover website chat from the same knowledge base. Siri is a different product. Guzli publishes this comparison. - [BigCommerce helpdesk AI vs Shopify helpdesk AI (chat + phone)](https://guzli.com/blog/bigcommerce-vs-shopify-helpdesk-ai-chat-phone.md): Shopify ships Inbox for storefront chat. BigCommerce does not. Neither cart’s native stack is the same agent on website live chat and the packing-slip number. - [What Is Jev? TypeSafe’s System One Model for Typed AI Decisions](https://guzli.com/blog/jev-typesafe-ai-use-cases.md): TypeSafe opened Jev, its first System One model, in early access in mid-September 2026. Unstructured state in; Choice, Score, and Noul out for routing and triage. - [Vapi AI vs a chat+phone AI agent](https://guzli.com/blog/vapi-ai-vs-chat-phone-agent.md): Vapi is an assembler for voice (and now chat). Guzli is one published-plan agent for the storefront widget and the inbound line. Stay on Vapi if engineers own the stack. Guzli publishes this comparison. - [Best AI Customer Support Agent for BigCommerce (2026)](https://guzli.com/blog/best-ai-customer-support-agent-bigcommerce.md): The best AI support agent for a BigCommerce store depends on the job: a helpdesk inbox, a conversation suite, or one agent on storefront chat and the store number. Guzli publishes this comparison. - [HubSpot AI Customer Service vs a Chat+Phone Agent (2026)](https://guzli.com/blog/hubspot-ai-vs-chat-phone-agent.md): HubSpot Customer Agent is strong for CRM-centric teams. A Shopify shop that needs website live chat and the packing-slip number as one support agent is a different buy. - [WISMO AI Agent for Shopify: Phone + Website Chat (2026)](https://guzli.com/blog/wismo-ai-agent-chat-phone-shopify.md): Where-is-my-order fills a Shopify inbox on chat and on the packing-slip number. A chat-only bot answers one of those. The other goes quiet. - [Yuma AI vs a Chat+Phone AI Agent (2026)](https://guzli.com/blog/yuma-ai-vs-chat-phone-agent.md): Yuma automates where-is-my-order and returns inside the helpdesk you keep. Guzli is one agent for website live chat and the inbound store number. Confirm Yuma Voice on your paper before treating them as the same buy. - [Can AI Do Customer Service Calls? (2026)](https://guzli.com/blog/can-ai-do-customer-service-calls.md): Yes — for documented customer service work: orders, return eligibility, refund status, after-hours FAQs. Message-taking is the fallback. Unapproved money movement stays with a person. - [Fin Voice vs a Chat + Phone AI Agent (2026)](https://guzli.com/blog/fin-voice-vs-chat-phone-agent.md): Fin Voice can put Fin on chat and the inbound number when Sales has enabled it. Guzli is one published-plan agent for website live chat and the store line. Confirm Voice on this workspace before treating them as the same buy. - [Freshdesk Freddy AI vs a Chat + Phone Agent (2026)](https://guzli.com/blog/freshdesk-freddy-vs-chat-phone-agent.md): Freddy is Freshdesk’s written-channel AI. The phone is usually Freshcaller — and a third-party voice agent for a real conversation. Guzli is one agent on website live chat and inbound. Guzli publishes this comparison. - [Decagon AI vs a Chat + Phone AI Agent (2026)](https://guzli.com/blog/decagon-ai-vs-chat-phone-agent.md): Decagon is an enterprise program of written agent rules, with chat, voice, and commerce actions on a quote. Guzli is one published-plan agent for website live chat and the inbound call. Keep the desk. - [Forethought AI vs a Chat + Phone AI Agent (2026)](https://guzli.com/blog/forethought-ai-vs-chat-phone-agent.md): Forethought is a Zendesk-sold Solve suite — Autoflows on chat, email, and voice, plus copilots and triage. Guzli is one published-plan agent for the storefront widget and the store number. - [Sierra AI vs a Chat + Phone AI Agent (2026)](https://guzli.com/blog/sierra-ai-vs-chat-phone-agent.md): Sierra is an outcome-priced enterprise Agent OS — voice, chat, and retail journeys on a sales-led build. Guzli is one published-plan agent for the storefront widget and the store number. - [AI Customer Support with Snowflake (2026): Fin MCP vs Chat + Phone](https://guzli.com/blog/ai-customer-support-with-snowflake.md): Both Fin and Guzli can reach Snowflake. Fin’s path is a closed-beta Model Context Protocol (MCP) server inside your account. Guzli’s path is a native connector on chat and the phone. - [Ada AI Agent Voice + Chat for Shopify Ecommerce (2026)](https://guzli.com/blog/ada-ai-agent-voice-chat.md): Ada unifies voice and chat inside an enterprise build. Guzli puts the same answers on your storefront widget and store number — keep the desk you already run. - [Retell AI vs a Chat + Phone AI Agent for Shopify (2026)](https://guzli.com/blog/retell-ai-vs-chat-phone-agent.md): Retell is voice infrastructure with chat attached. Guzli is one agent on the storefront widget and the phone — not a Zap around a call. - [Kustomer AI Voice + Chat for Shopify (2026): Same Agent or Bolt-On?](https://guzli.com/blog/kustomer-ai-voice-chat-phone.md): Kustomer is the CRM with Concierge and native Voice. Guzli is the storefront and phone agent you put in front of the desk — keep Kustomer if it already owns the brand. - [Ringly Alternative for Shopify: Chat + Phone From One AI Agent (2026)](https://guzli.com/blog/ringly-alternative.md): Ringly is inbound Shopify phone AI. Chat stays on the desk. Shop the alternatives landing if you want one agent on the widget and the line. - [Does Re:amaze Answer the Phone? (2026)](https://guzli.com/blog/does-reamaze-answer-the-phone.md): Re:amaze phone is a human dialer. Guzli is chat and the line, one agent. - [Does Dixa Answer the Phone? (2026)](https://guzli.com/blog/does-dixa-answer-the-phone.md): Dixa is a unified desk with native voice. Mim on calls is not the same as one SMB agent on the widget and the line. - [Gladly AI for Voice and Chat on Shopify (2026)](https://guzli.com/blog/gladly-ai-voice-chat-shopify.md): Gladly is a conversation desk with Voice AI as an add-on. Guzli is one agent for website live chat and the phone — keep the desk. - [Richpanel + Consio vs One AI Agent (Chat + Phone)](https://guzli.com/blog/richpanel-consio-vs-one-agent.md): Two products can share a Richpanel conversation. They still train separately. That is the fork — not a Richpanel rip-and-replace. - [Salesforce Agentforce vs a Chat + Phone Agent for Small Ecommerce (2026)](https://guzli.com/blog/salesforce-agentforce-vs-chat-phone.md): Agentforce is Salesforce’s AI agent platform for shops already on Salesforce. Small ecommerce that needs storefront live chat and the phone is a different job — one agent, published plan. - [Shopify App Store AI Chat + Phone Apps vs One Agent (2026)](https://guzli.com/blog/shopify-app-store-ai-chat-phone-vs-one-agent.md): Shopify App Store listings for chat-plus-phone install from apps.shopify.com. Guzli is not listed there — it is a helpdesk-trained agent on website live chat and the inbound line. - [Siena AI vs a Chat + Phone Agent for Ecommerce (2026)](https://guzli.com/blog/siena-ai-vs-chat-phone-agent.md): Siena is a consumer-brand customer-experience layer on the desk you keep. Guzli is one agent for website live chat and the phone. - [AI Answering Service vs Website Chatbot (2026)](https://guzli.com/blog/ai-answering-service-vs-website-chatbot.md): A phone-only answering service picks up the line. A website chatbot stays on the widget. Buy the job you actually have — or one agent that does both. - [After-Hours AI Support for Shopify: Chat and Phone (2026)](https://guzli.com/blog/after-hours-ai-support-shopify.md): After-hours Shopify support is not a chat widget plus voicemail. Cover the widget and the store number from one brain — or admit you still have a hole. - [Gorgias Alternative That Answers the Phone (2026)](https://guzli.com/blog/gorgias-alternative.md): Most “Gorgias alternative” searches about the phone should not rip the helpdesk. Consio and Ringly cover the line. One agent covers the widget and the line. - [How Much Does an AI Call Answering Service Cost? (2026)](https://guzli.com/blog/ai-call-answering-service-cost.md): Model minutes, outcomes, or seats. Then add the chat plan if the widget is in scope. Telephony is never $0. - [AI Customer Support Software (2026): What the Category Includes](https://guzli.com/blog/ai-customer-support-software.md): Support software is the desk, the AI, and the channels. If the phone is required, use the stack page. If you are shopping a chatbot, use the product page. - [Best AI Answering Service (2026): Phone-Only Shortlist](https://guzli.com/blog/best-ai-answering-service.md): If you only need the line picked up, start with Upfirst, Rosie, or Smith.ai. If shoppers also use the website widget, phone-only leaves a hole — unless that vendor’s widget is the same brain. - [Best AI Chatbot That Also Answers the Phone (2026)](https://guzli.com/blog/best-ai-chatbot-that-answers-the-phone.md): A chatbot that answers the phone is a product test: same knowledge on the widget and the line. This is the widget-first shortlist, not a helpdesk bake-off. - [Best AI Customer Support That Also Answers the Phone (2026)](https://guzli.com/blog/best-ai-customer-support-that-answers-the-phone.md): AI customer support still arrives as chat and as a ringing line. This page is the stack decision and the pilot — not another chatbot roundup. - [Best Shopify Helpdesk AI (2026): Inbox vs Phone Front Line](https://guzli.com/blog/best-shopify-helpdesk-ai.md): Pick the Shopify inbox first. Then decide how the store number gets answered. Helpdesk AI and phone AI are still two buys for most stores. - [Can AI Answer Phone Calls? What Works on a Support Line (2026)](https://guzli.com/blog/can-ai-answer-phone-calls.md): Yes — when the intent is written down and the action is allowed. Message-taking is the fallback, not the ceiling. - [Chatbot vs AI Agent (2026): Answers, Actions, and the Phone](https://guzli.com/blog/chatbot-vs-ai-agent.md): A chatbot answers. An AI agent can also take actions. Voice is a channel, not a third philosophy. You do not need a bot, an agent, and a receptionist. - [Consio AI Voice Agent for Shopify: Phone and SMS, Not the Storefront Chatbot (2026)](https://guzli.com/blog/consio-alternative.md): Consio is a Shopify phone platform. The storefront chatbot is a different job. The alternatives landing is the buy decision. - [Does Intercom Fin Answer the Phone? (2026)](https://guzli.com/blog/does-intercom-fin-answer-the-phone.md): Does Fin pick up the phone? Yes — when Fin Voice is on this workspace. Live chat is already in the suite. Salesforce now owns Fin. The Voice gate is still a Sales conversation. - [Is There a Free AI Phone Answering Service Available? (2026)](https://guzli.com/blog/free-ai-phone-answering-service.md): Fully free inbound phone AI almost never exists. Trials and chat-only tiers do. A $0 widget is not a $0 store number. - [Intercom vs Drift vs Guzli (2025): Which Chatbot Platform Fits Your Team?](https://guzli.com/blog/intercom-vs-drift-vs-guzli-comparison.md): Comparing Intercom vs Drift vs Guzli? This guide breaks down the practical differences, what each is best at, and how to choose with a short pilot. - [What Guzli Is: AI Chatbot for Support and Lead Capture](https://guzli.com/blog/introducing-guzli-ai-chatbot.md): A 2026 product brief: what Guzli does, what Hobby excludes, and who should start somewhere else. - [AI in Customer Service: The Practical Guide for 2026](https://guzli.com/blog/ai-in-customer-service.md): Define the category, keep humans for exceptions, and roll out with one page, one action, and an obvious escalation path. - [AI Lead Generation: Tools, Tactics, and a Practical Playbook (2026)](https://guzli.com/blog/ai-lead-generation.md): Separate inbound conversation capture from outbound data and sequencing. Then run one qualification path, book the meeting in-thread, and measure meetings held—not chats started. - [AI-Powered Chatbots for Business (2026): Best Options and How to Choose](https://guzli.com/blog/ai-powered-chatbots.md): Choose an AI-powered chatbot by accuracy on your intents, handoff quality, actions, and billing unit. Drift is on a sunset path. Suites, front-line agents, and social bots are different products. - [Best AI Customer Service Agents (2026): A Practical Shortlist](https://guzli.com/blog/best-ai-customer-service-agents.md): A production AI customer service agent answers from your content, hands off with context, and may call a tool. Suites and front-line agents are different buys. Pilot on your intents. - [Best Chatbase Alternatives (2025): 6 Options for AI Customer Support](https://guzli.com/blog/best-chatbase-alternatives.md): This best chatbase alternatives guide compares Guzli, Intercom Fin, Tidio, LiveChatAI, Helply, and Chatfuel so you can pick the right AI chatbot for customer support and lead capture. - [Chat Widget: 9 Best Options for Websites (2026)](https://guzli.com/blog/chat-widget.md): Pick a chat widget by job: human live chat, AI front line, or suite inbox. Tawk.to and Olark stay simple. Drift is being sunset. Hiver is not a website-first widget. - [Chatbot Service Desk: Build the Front Line, Keep the Desk (2026)](https://guzli.com/blog/chatbot-service-desk.md): Treat the chatbot as the service-desk front line: trusted sources, one workflow, then a ticket in Salesforce, Zendesk, or the desk you already run. Accuracy and handoff first. - [Chatfuel Alternative (2025): When Teams Choose Guzli Instead](https://guzli.com/blog/chatfuel-alternative.md): This chatfuel alternative guide explains when Chatfuel is a strong fit for WhatsApp automation, and when Guzli is the better option for AI actions, lead capture, and ecommerce workflows. - [Customer Messaging Tools (2026): 10 Options for Support and Sales](https://guzli.com/blog/customer-messaging-tools.md): This customer messaging tools guide compares suites and chat platforms, and shows how to choose based on channels, integrations, AI actions, and reporting. - [Customer Success vs Customer Support: Jobs, Metrics, and Handoffs](https://guzli.com/blog/customer-success-vs-customer-support.md): Support is reactive and ticket-shaped. Success is proactive and retention-shaped. Same customer, different jobs — connect them with shared knowledge and a trigger list, not one chatbot slogan. - [Customer Support AI Agent: A 5-Step Setup (Guzli, 2026)](https://guzli.com/blog/customer-support-ai-agent.md): Five gates: knowledge, one action, the surfaces you actually run, a human path, and a weekly review. Do not launch writes you have not tested. Guzli is the example install, not the only architecture. - [LiveChat Alternatives (2026): 12 Options for Support and Lead Capture](https://guzli.com/blog/livechat-alternatives.md): This LiveChat alternatives guide explains what to consider, what to test, and which tools fit support, sales, and hybrid workflows. - [Chatbase Alternative (2025): When Teams Outgrow Chatbase and What to Use Next](https://guzli.com/blog/chatbase-alternative.md): Chatbase is a solid AI agent builder. But some teams outgrow it and start searching for a chatbase alternative when they need richer actions, ecommerce workflows, lead capture, and meeting booking inside chat. - [Chatbase Pricing vs Intercom Fin vs Guzli: A Cost Forecast for 2026](https://guzli.com/blog/chatbase-pricing-vs-intercom-fin-vs-guzli.md): Three meters: Chatbase credits that can take the agent offline, Fin $0.99 outcomes on top of Intercom seats (Salesforce closed Fin on 10 September 2026; the live meter is still Fin outcomes), and Guzli Hobby/Standard/Pro with billed overage. - [Chatbase vs Guzli: Actions, Shopify, Credits, and When to Stay](https://guzli.com/blog/chatbase-vs-guzli.md): Chatbase is a custom-GPT builder with documented Shopify, Stripe, Calendly, and lead actions — and a visitor-facing stop when credits run out. Guzli is a published-plan front line. Stay if the GPT and the meter fit. - [Chatbase vs Intercom Fin (2025): Which Is Better for AI Support Automation?](https://guzli.com/blog/chatbase-vs-intercom-fin.md): Choosing between chatbase vs intercom fin comes down to one question: do you want an AI agent builder with message-based pricing, or a full helpdesk suite with resolution-based AI? This guide makes it simple. - [Drift alternative (2025): What to Choose When You Need Support, Lead Capture, and AI Actions](https://guzli.com/blog/drift-alternative.md): If you are searching for a drift alternative, you likely want an AI chatbot that handles support questions, captures leads, and completes actions like Shopify order lookup, Stripe subscription management, and scheduling inside chat. - [Gleap alternative (2026): keep the product-support loop, or pick a chat-first agent](https://guzli.com/blog/gleap-alternative.md): Keep Gleap if you need bug reports, session replay, and Kai Code pull requests. Guzli is the chat-first alternative for website live chat, lead capture, and named Shopify, Stripe, and Calendly actions. - [Guzli vs Intercom vs Chatbase: The 2025 Buyer’s Guide for Support, Lead Capture, and AI Actions](https://guzli.com/blog/guzli-vs-intercom-vs-chatbase.md): Comparing Guzli vs Intercom vs Chatbase? This guide breaks down what each platform is best at, where costs creep in, and which one fits your use case. - [Helply vs Chatbase vs Intercom Fin (2026): desk, builder, or outcome agent](https://guzli.com/blog/helply-vs-chatbase-vs-intercom-fin.md): Helply’s live pricing is $0 seats and outcomes from $0.50. Chatbase sells message credits. Fin is $0.99 per outcome — on Intercom or on a desk you already run. Pick the job before the brand. - [Helply vs Intercom Fin vs Chatbase vs Guzli (2026): which agent fits the stack](https://guzli.com/blog/helply-vs-intercom-fin-vs-chatbase-vs-guzli.md): Helply is the desk. Fin is the outcome agent (Intercom or your current helpdesk). Chatbase is the credit-metered builder. Guzli is the published-plan website agent — chat-only on Hobby, voice on Standard or Pro. - [Intercom Alternative (2025): How to Switch Without Losing Support Quality](https://guzli.com/blog/intercom-alternative.md): Intercom is powerful, but not always the best fit. This intercom alternative guide shows when to stick with Intercom, when to switch, and how to migrate safely to a faster, more action-oriented option. - [LiveChatAI alternative (2025): How to Evaluate Answer Quality, Actions, and Handoffs](https://guzli.com/blog/livechatai-alternative.md): If you are searching for a livechatai alternative, you likely want predictable rollout, clear analytics, and AI actions that complete support and revenue workflows inside chat. - [Tidio alternative (2025): When You Need More Control, Better Actions, and Cleaner ROI](https://guzli.com/blog/tidio-alternative.md): If you are searching for a tidio alternative, you are likely trying to improve support automation, lead capture, or AI actions without turning your stack into a complex project. - [AI Chatbot for Customer Support: A 2026 Buyer’s Guide](https://guzli.com/blog/ai-chatbot-for-customer-support-buyers-guide.md): A support-lead checklist for choosing an AI chatbot: start with jobs-to-be-done, count verified resolution, and model the live price meter — not a demo. - [How to Switch from Intercom to Guzli Without Breaking Support](https://guzli.com/blog/how-to-switch-from-intercom-to-guzli.md): Do not rip Intercom on day one. Export articles via the API, keep the inbox, and expand Guzli only after a one-page pilot holds. - [AI Chatbot ROI: A 2026 Model With Public Prices](https://guzli.com/blog/ai-chatbot-roi-real-numbers.md): Copy the ROI identity, fill it with your volume and a published price meter, and refuse to count abandonment as savings. - [10 Best Practices for Deploying AI Chatbots in Production](https://guzli.com/blog/best-practices-ai-chatbot-deployment.md): Production chatbot deployment is knowledge, evals, permissions, and handoff—not generic auto-scaling snippets. Here is a ten-step sequence you can run on Guzli or any grounded agent. ## Comparisons - [Guzli vs Ada: Self-Serve Setup vs Enterprise Rollout](https://guzli.com/compare/ada/): Choose Guzli if you want enterprise-grade AI at SMB pricing. Choose Ada if you're an enterprise with dedicated implementation resources. - [Guzli vs Bland.ai: Chat + Voice vs Owned Phone Infra](https://guzli.com/compare/bland-ai/): Choose Guzli if you wanted site chat plus the phone on one bill and 3–8 lines cover the desk. Choose Bland if you have engineers and need owned infrastructure, a BAA/VPC, or outbound volume Guzli cannot hold. Choose Vapi if you need a voice API. - [Guzli vs Botpress: No-Code Agent vs Developer Bot Platform](https://guzli.com/compare/botpress/): Botpress is powerful for developers but requires significant technical resources. Guzli provides enterprise-grade AI chat with zero coding required. - [Guzli vs Chatbase: Published Plan vs Credit Meter](https://guzli.com/compare/chatbase/): Choose Guzli if you want no-code chat plus voice on one knowledge base and one published bill, without a visitor-facing credit kill-switch. Choose Chatbase if a custom GPT plus credit-metered volume (now with voice on Standard/Pro) fits how you work. - [Guzli vs Crisp: Chat + Voice vs Workspace Inbox](https://guzli.com/compare/crisp/): Choose Guzli if you want chat plus voice plus phone on one published bill, and you will keep Crisp as the inbox. Choose Crisp if the workspace inbox and Hugo on a known credit budget are still the job. - [Guzli vs Decagon: Published Plan vs Enterprise Quote](https://guzli.com/compare/decagon/): Choose Guzli if you want an AI chatbot that learns from your data and sounds like your team. Choose Decagon if you need ai agents for enterprise customer support. - [Guzli vs Drift: Chat + Voice vs Sunsetting Sales Chat](https://guzli.com/compare/drift/): Choose Guzli if you want no-code website chat plus on-site voice plus inbound and outbound on one published bill, and you will not ask it to replace Salesloft. Choose Drift (or 1mind) if playbooks, ABM, and the Salesloft contract are still the job this quarter. - [Guzli vs Forethought: Published Plan vs Ticket-Volume Quote](https://guzli.com/compare/forethought/): Choose Guzli if you want AI automation without enterprise contracts. Choose Forethought if you're an enterprise with dedicated support budgets. - [Guzli vs Freshdesk: Chat + Voice vs Suite Seats](https://guzli.com/compare/freshdesk/): Choose Guzli if you want chat plus voice plus phone on one published plan and you will keep Freshdesk as the desk. Choose Freshdesk if response-time targets, the portal, and Freshworks are the job. - [Guzli vs Gleap: Chat + Voice vs Bug-to-Fix Suite](https://guzli.com/compare/gleap/): Choose Guzli if you want one agent on the website and the phone. Choose Gleap if bug → fix and feedback → roadmap are still the job. Guzli does not replace bug reporting, Kai Code, or session replay. - [Guzli vs Gorgias: Chat + Voice vs Shopify Helpdesk](https://guzli.com/compare/gorgias/): Choose Guzli if you want the same agent on website chat and the phone, and you will keep Gorgias for the desk. Choose Gorgias if native refunds, macros, TikTok Shop, and a ticket inbox are the job. Choose Re:amaze if you want a per-seat ecommerce desk instead of ticket meters. - [Guzli vs Help Scout: Chat + Voice vs Shared Inbox](https://guzli.com/compare/helpscout/): Choose Guzli if you want the same agent on chat and the phone, and you will keep Help Scout for the inbox. Choose Help Scout if Docs, saved replies, and shared-inbox collaboration are the job. Choose Front if you wanted the other shared inbox — that mix stays in the table. - [Guzli vs HubSpot: AI Front Line vs Per-Seat Service Hub](https://guzli.com/compare/hubspot/): Choose Guzli if you want an AI chatbot that learns from your data and sounds like your team. Choose HubSpot if you need all-in-one crm with service hub for customer support. - [Guzli vs Intercom: One Bill vs Seats + Fin Outcomes](https://guzli.com/compare/intercom/): Choose Guzli if you want chat plus voice without per-resolution fees, and you will keep Intercom or Zendesk as the desk. Choose Intercom if you need the full messaging suite and product tours. Choose Zendesk if ITSM is the system of record. - [Guzli vs Kommunicate: Chat + Voice vs Bot + Inbox](https://guzli.com/compare/kommunicate/): Choose Guzli if you want the same agent on chat and the phone on one published bill. Choose Kommunicate if a WhatsApp-plus-web inbox and Dialogflow already wired are still the job. Choose Tidio if Flows plus Shopify live chat are the job — that pairwise page is Guzli vs Tidio. - [Guzli vs LiveChatAI: Chat + Voice vs Credit-Metered Widget](https://guzli.com/compare/livechatai/): Choose Guzli if website chat and inbound/outbound voice must share one bill without a quota kill-switch. Choose LiveChatAI.com if a URL-crawl widget plus credits is the whole job. - [Guzli vs Retell AI: No-code Chat + Voice vs Voice API](https://guzli.com/compare/retell-ai/): Choose Guzli if website chat and the phone must share one knowledge base and one bill. Choose Retell AI if you have engineers and want a latency-sensitive voice API. Choose Vapi if you want to assemble STT, LLM, TTS, and telephony yourself. - [Guzli vs Salesforce: AI Front Line vs Per-User Service Cloud](https://guzli.com/compare/salesforce/): Choose Guzli if you want an AI chatbot that learns from your data and sounds like your team. Choose Salesforce if you need enterprise crm with service cloud for support automation. - [Guzli vs SiteGPT: Chat + Voice vs Site Q&A](https://guzli.com/compare/sitegpt/): Choose Guzli if you want the same agent on website chat and the phone. Choose SiteGPT if a content-only widget is the whole job. Choose Chatbase if you wanted a custom GPT — that pairwise page is Guzli vs Chatbase. - [Guzli vs Tidio: Chat + Voice vs Lyro + Live Chat](https://guzli.com/compare/tidio/): Choose Guzli if you want no-code chat plus voice plus phone on one published bill, and you will not ask it to replace Flows. Choose Tidio if Flows plus a Shopify live-chat inbox are still the job. Choose Zendesk if you outgrew an SMB chat suite. - [Guzli vs Vapi: No-code Chat + Voice vs Voice API](https://guzli.com/compare/vapi/): Choose Guzli if ops will run website chat plus the phone from one knowledge base and one bill. Choose Vapi if you have engineers and want API-level control to assemble every component. Choose Bland if you need owned voice infrastructure. - [Guzli vs Zendesk: Chat + Voice vs Suite Seats](https://guzli.com/compare/zendesk/): Choose Guzli if you want chat plus voice plus phone on one published plan and you will keep Zendesk as the desk. Choose Zendesk if SLAs, Explore, light agents, and the marketplace are the job. Choose Freshdesk if you want the twin suite instead of Zendesk seats. - [Guzli vs Zoho Desk: AI Front Line vs Per-Operator Pricing](https://guzli.com/compare/zoho/): Choose Guzli if you want an AI chatbot that learns from your data and sounds like your team. Choose Zoho if you need suite of business apps including zoho desk for support.