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Create HubSpot contacts and log every chat to the timeline.
Create Zoho CRM leads and deals from every chat
New contactLead - Source
- Website chat
- Next step
- Capture website leads
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Can someone send me a quote for 10 licenses?
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Lead created in Zoho CRM. Your quote request is with sales.
About this integration
Guzli is a Zoho CRM chatbot that turns website conversations into records. It creates leads, contacts, and deals, triggers Zoho workflows, and works alongside Zoho Desk across the Zoho One suite.
What your agent can do
- Lead and contact creation: adds new records from chat details.
- Deal automation: opens deals and moves them through your pipeline.
- Workflow triggers: starts Zoho workflows from chat events.
- Lead scoring: applies your scoring rules.
- Zoho Desk: works with Zoho Desk tickets.
How it works
- Connect your account: Link Zoho CRM to Guzli.
- Approve API access: Grant the permissions Guzli needs.
- Map your fields: Match chat answers to CRM fields and set scoring rules.
- Enable the widget: Turn the agent on for your site.
Explore other integrations
One agent across your whole stack. The same knowledge and the same brand voice, wherever the conversation goes.
Frequently asked questions
Connect your Zoho CRM account, approve API access, map chat fields to CRM fields, set lead scoring rules, and enable the chat widget.
Guzli creates leads, contacts, and deals in Zoho CRM from conversation details and can trigger Zoho workflows.
Guzli writes only to the fields you map. CRM integrations are included on the Standard plan and above.
No. One agent can capture leads and answer support questions while Zoho CRM receives the records.
The world’s best customer experiences run on Guzli
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