Articles tagged with "Gorgias"
A business phone AI assistant answers the support line. Some also cover website chat from the same knowledge base. Siri is a different product. Guzli publishes this comparison.
Guzli Team
September 17, 2026
Shopify ships Inbox for storefront chat. BigCommerce does not. Neither cart’s native stack is the same agent on website live chat and the packing-slip number.
Guzli Team
September 17, 2026
Vapi is an assembler for voice (and now chat). Guzli is one published-plan agent for the storefront widget and the inbound line. Stay on Vapi if engineers own the stack. Guzli publishes this comparison.
Guzli Team
September 17, 2026
The best AI support agent for a BigCommerce store depends on the job: a helpdesk inbox, a conversation suite, or one agent on storefront chat and the store number. Guzli publishes this comparison.
Guzli Team
September 16, 2026
Pick the Shopify inbox first. Then decide how the store number gets answered. Helpdesk AI and phone AI are still two buys for most stores.
Guzli Team
September 1, 2026