Articles tagged with "Gladly"
Shopify ships Inbox for storefront chat. BigCommerce does not. Neither cart’s native stack is the same agent on website live chat and the packing-slip number.
Guzli Team
September 17, 2026
The best AI support agent for a BigCommerce store depends on the job: a helpdesk inbox, a conversation suite, or one agent on storefront chat and the store number. Guzli publishes this comparison.
Guzli Team
September 16, 2026
Gladly is a conversation desk with Voice AI as an add-on. Guzli is one agent for website live chat and the phone — keep the desk.
Guzli Team
September 6, 2026