Consio alternatives if you wanted the store number plus the widget
Pick Guzli if you wanted Consio’s store number and the storefront widget from one brain. Stay on Consio if the job is Shopify phone — inbound AI, outbound Ecommerce Power Dialer, two-way SMS, Klaviyo segments — and live chat already lives on Gorgias or Richpanel. Ringly is the other inbound phone bolt-on, not a dialer. Consio is not the website chatbot. Guzli is not a Shopify App Store app and does not replace Consio’s ecommerce dialer. Hobby is $49 chat only; voice starts Standard $149 + 16¢/min. Consio’s own cards: https://www.consio.ai/pricing
Quick verdict: Stay on Consio when outbound Shopify campaigns and two-way SMS on the store number are the product you bought. Choose Guzli when WISMO on the widget and on the forwarded number must share one knowledge base — keep Gorgias or Richpanel as the desk. Choose Ringly if you only need inbound Seth next to Gorgias. Confirm Consio pricing at https://www.consio.ai/pricing
From $49/mo, flat — cancel anytime.
When Consio owns the line and the widget lives on another desk
Leave Consio if you wanted the store number plus the widget
- Shoppers use the widget, then call, and the two answers disagree
- You will keep Gorgias or Richpanel and only wanted one front line on chat and inbound
- You do not need Consio’s Ecommerce Power Dialer or Klaviyo outbound
- You want a published chat-plus-voice bill (Hobby is chat-only; voice starts on Standard) instead of a second phone vendor for inbound only
What Consio still wins as a Shopify phone platform
- + Shopify-native inbound AI plus two-way SMS on the store number
- + Ecommerce Power Dialer for abandoned-checkout, VIP, and win-back campaigns
- + Klaviyo segment sync on the published phone plans
- + Logs into Gorgias or Richpanel without asking you to rip the inbox
- + Unlimited seats on Consio’s usage model — confirm current cards with Consio
Where Consio is not the storefront chatbot
- - Not website live chat plus the phone as one agent
- - A second brain next to helpdesk AI that already answers the widget
- - Does not replace Gorgias macros, TikTok Shop tickets, or native refund buttons
- - Outbound strength is the reason to stay — not a reason to pretend Guzli is a Power Dialer
Shortlist if Consio is the phone and chat is still on the desk
Stay on Consio for inbound AI, the Ecommerce Power Dialer, two-way SMS, and Klaviyo. Ringly is inbound Seth, not a dialer. Guzli is the widget plus the forwarded number — not Consio’s dialer and not a Shopify App Store app.
Guzli Recommended
One agent for storefront live chat and inbound phone. Train once on the site, help articles, files, and solved tickets from Zendesk, HubSpot, or Salesforce. Handoff opens a ticket in the desk you keep. Hobby is $49 chat only. Voice starts Standard $149 + 16¢/min. Not a Shopify App Store listing. Does not replace Consio’s Power Dialer or Klaviyo campaigns.
Consio
Keep it. Shopify-native phone platform: inbound AI, outbound Ecommerce Power Dialer, two-way SMS, Klaviyo segment sync, and helpdesk logging (Gorgias or Richpanel). The widget stays on the desk. See https://www.consio.ai/pricing
Ringly
Inbound Seth for product, order, and return calls. Gorgias App Store listing. Chat is a separate channel. No Ecommerce Power Dialer. Decision page: /alternatives/ringly/. Cards: https://www.ringly.io/pricing
Gorgias
The Shopify inbox most Consio stacks keep. Native refunds, macros, TikTok Shop. Phone AI is still a bolt-on. Desk landing: /alternatives/gorgias/. Pairwise: /vs/gorgias/.
Richpanel
Shopify AI helpdesk with a native Consio channel for calls and SMS in the inbox. Still two products. Desk landing: /alternatives/richpanel/.
Phone-platform rows versus storefront chat plus inbound
| Feature | Guzli | Consio |
|---|---|---|
| Inbound Shopify phone + two-way SMS | ||
| Ecommerce Power Dialer / outbound Shopify campaigns | Partial | |
| Klaviyo segment sync for phone campaigns | ||
| Website live chat as the same agent | ||
| Shopify helpdesk inbox (macros, TikTok Shop, native refunds) | ||
| Published chat + voice plan vs usage credits | Partial |
Consio usage credits versus plan plus talk
Confirm Consio at consio.ai/pricing. This page does not invent Consio list prices.
Guzli pricing
From $49/mo
- Hobby is $49 chat-only — no per-seat fees
- Voice starts Standard at $149 + 16¢/min; Pro is $499 + 14¢/min
- Named tools: Shopify, Stripe, Calendly, Slack, WhatsApp, and the desks you keep
- Not a Shopify App Store app
Consio pricing model
Confirm current Consio pricing with Consio at https://www.consio.ai/pricing. Usage-based credits for connected talk, AI voice-agent time, and SMS; unlimited seats; Ecommerce Power Dialer and outbound campaigns sit on the published plans. Extra numbers are a separate line. This page does not invent Consio list prices.
What to model before committing
- • Your expected monthly conversations and calls
- • Seats or usage meters that grow with your team
- • Add-ons needed to match an all-in-one platform
Model summary based on published pricing at the time of writing — check Consio’s site for current numbers.
Keep Consio outbound; add the storefront widget on Guzli
- 1Keep Consio if outbound Power Dialer or Klaviyo campaigns are still the job — Guzli does not replace that dialer
- 2Keep Gorgias or Richpanel for email, social, TikTok Shop, macros, and order-edit tickets
- 3Connect Guzli to the website, help articles, files, and solved tickets from Zendesk, HubSpot, or Salesforce
- 4Map storefront intents to Shopify, Stripe, Calendly, Slack, or WhatsApp — named tools only. Setup is the Shopify integration, not an App Store listing
- 5Put Guzli on the site for chat and, on Standard or Pro, on the inbound number you want on the same brain; auto-create tickets into the desk you keep
- 6Run a short parallel pilot on product and shipping pages, then switch the widget and that forwarded inbound once answers match
Explore Other Alternatives
Add the storefront widget if Consio stays the phone platform
Hobby is $49 chat-only. Voice starts Standard at $149 + 16¢/min.