Guzli vs SiteGPT
SiteGPT answers questions from your website. Guzli puts the same agent on website chat and the phone. SiteGPT’s own versus-Chatbase page says voice and telephony are not offered and actions are not offered. Monthly plans are $59, $129, and $429. Paying yearly is $468, $948, and $3,108. Paid-plan overage does not take the widget down. The third column is Chatbase. Hobby is $49 chat only. Voice starts on Standard.
Quick verdict: Choose Guzli if you want the same agent on website chat and the phone. Choose SiteGPT if a content-only widget is the whole job. Choose Chatbase if you wanted a custom GPT — that pairwise page is Guzli vs Chatbase.
From $49/mo, flat — cancel anytime.
Guzli vs SiteGPT: Feature-by-Feature Comparison
| Feature | Guzli | SiteGPT | Chatbase |
|---|---|---|---|
| Site-trained Q&A widget | |||
| Voice and telephony | |||
| Actions / tools | Partial | ||
| Integrations on Starter | |||
| Paid-plan overage keeps the widget up | |||
| GPT-4.1 vs mini meter | Partial | ||
| Shared chat + voice knowledge base | |||
| Unified inbox + auto-create tickets | Partial | ||
| Starter members / bots | Partial | Partial | |
| No-code setup |
Pricing model: flat vs metered
The biggest practical difference is how the bill behaves as your volume grows.
Guzli pricing
From $49/mo
- Flat monthly plans — no per-seat fees
- Chat and voice agents included in one platform
- AI actions built in: order lookup, scheduling, subscriptions
- Cancel anytime
SiteGPT pricing model
Monthly on sitegpt.ai/pricing (28 Aug 2026): Starter $59/mo or $468/yr (4k GPT-4.1-mini or 400 GPT-4.1; 1,000 pages; 1 bot; 1 member; no integrations). Growth $129/mo or $948/yr (10k mini or 1k GPT-4.1; 10k pages; 2 bots; 4 members). Scale $429/mo or $3,108/yr (40k mini or 4k GPT-4.1; 50k pages; 3 bots; 10 members; Zendesk AI Agent + webhooks). Enterprise custom. A page is 2,500 cleaned characters. 7-day trial, card required. No free plan. Unused do not roll.
What to model before committing
- • Your expected monthly conversations and calls
- • Seats or usage meters that grow with your team
- • Add-ons needed to match an all-in-one platform
Model summary based on published pricing at the time of writing — check SiteGPT’s site for current numbers.
SiteGPT Pros & Cons
What SiteGPT Does Well
- • Fast path to a site-trained Q&A widget — crawl the pages, embed the bot
- • Paid-plan overage does not cut visitors off mid-cycle — SiteGPT’s own billing docs say the chatbot keeps answering
- • Published monthly cards: $59 / $129 / $429, with yearly at $468 / $948 / $3,108
- • Scale adds Zendesk AI Agent plus webhooks when you have outgrown a lone widget
Where SiteGPT Falls Short
- • Voice and telephony are not offered; actions are not offered — SiteGPT’s own versus-Chatbase page
- • GPT-4.1 is 10 times costlier than mini; unused messages do not roll
- • Starter is 1 bot, 1 member, 1,000 pages, and no integrations
- • No free plan; 7-day trial requires a card; trial bots pause
What buyers complain about
Sourced SiteGPT complaints and vendor docs, with links. These are not Guzli customers. Pair each with why someone should still stay on SiteGPT.
“Voice and telephony — Not offered. Actions — Not offered.”
SiteGPT, SiteGPT vs Chatbase · 25 Jul 2026 · Source
“GPT-4.1 is 10 times costlier than GPT-4.1-mini.”
SiteGPT pricing FAQ · 28 Aug 2026 · Source
“Your chatbot keeps answering — on a paid plan we never cut off your visitors mid-cycle. Trial bots pause. Unused messages do not roll.”
SiteGPT Docs, Billing · August 2026 · Source
“There is no free plan. The trial is 7 days and requires a card.”
SiteGPT pricing FAQ · 28 Aug 2026 · Source
How to decide between SiteGPT and Guzli
Use a short pilot with real traffic, then validate action workflows, escalation quality, and measurable outcomes like deflection and lead capture.
Who this is for
- Support teams comparing Guzli vs SiteGPT for real workflows
- Teams that want an AI chatbot for customer support and lead capture
- Teams that need AI actions like Shopify order lookup and scheduling inside chat
Who this is not for
- Teams that only want live chat and no automation
- Teams that need a full helpdesk suite inside the same tool
- Teams that are not ready to pilot, measure, and iterate
Switch from SiteGPT to Guzli
Use this checklist to migrate with minimal risk. Run a parallel pilot first, then switch once answers, escalations, and AI actions are stable.
Migration Steps
- 1Review the SiteGPT sources, page cap, and whether you were on mini or GPT-4.1
- 2Connect Guzli to the same website plus Drive, OneDrive, Box, Dropbox, and Zendesk, Intercom, HubSpot, Notion, or SharePoint tickets
- 3Map any coming-soon channel wish-list to named tools you actually have: Shopify, Stripe, Calendly/Cal.com, Slack, WhatsApp, Zapier/Make, custom API
- 4Replace the SiteGPT embed with Guzli’s widget; add on-site voice and a number only on Standard or Pro
- 5Run a short parallel pilot, then switch once answers are stable. Keep Zendesk or Intercom as the desk if that is still the system of record
Guzli vs SiteGPT: the short version
TL;DR: SiteGPT answers from your site. Guzli puts the same agent on website chat and the phone. SiteGPT’s own versus-Chatbase page (25 July 2026): voice and telephony are not offered, and actions are not offered. Monthly is $59 / $129 / $429. Yearly is $468 / $948 / $3,108. Paid-plan overage does not take the widget down. The third column is Chatbase — the custom-GPT mix, not a rewrite of Guzli vs Chatbase. Hobby is chat only.
Last updated: August 2026.
Site Q&A versus chat plus phone
SiteGPT is a crawler plus a widget. A page is 2,500 cleaned characters. Starter has no integrations — those start on Growth. Scale adds Zendesk AI Agent plus webhooks. WhatsApp, HubSpot, and Intercom are coming soon. There is no SiteGPT human-handoff product to migrate.
Guzli is the other job: one agent on the site and the phone. Hobby is chat only. Voice starts on Standard. If the question is Chatbase credits versus a published bill, that essay already lives at Guzli vs Chatbase. This page stays SiteGPT.
Pricing model honesty
Guzli Hobby is $49/mo chat only, 1,000 chat credits. Standard is 12,000; Pro is 40,000. Overages billed; the bot stays up. Voice starts on Standard: $149 + 16¢/min (transfer 5¢). Pro: $499 + 14¢/min. No per-seat. See Guzli pricing.
sitegpt.ai/pricing (28 August 2026):
- Starter $59/mo or $468/yr — 4,000 GPT-4.1-mini or 400 GPT-4.1; 1,000 pages; 1 bot; 1 member; no integrations
- Growth $129/mo or $948/yr — 10,000 mini or 1,000 GPT-4.1; 10,000 pages; 2 bots; 4 members
- Scale $429/mo or $3,108/yr — 40,000 mini or 4,000 GPT-4.1; 50,000 pages; 3 bots; 10 members; Zendesk AI Agent + webhooks
- Enterprise custom
GPT-4.1 is 10 times costlier than mini. Unused do not roll. Seven-day trial, card required. No free plan. Trial bots pause. On a paid plan, SiteGPT’s billing docs say the chatbot keeps answering.
What Guzli actually is
Unified inbox: Email, Chat, Voice, Slack, WhatsApp, Instagram, Facebook. Knowledge from the website plus Google Drive, OneDrive, Box, Dropbox and Zendesk, Intercom, HubSpot, Notion, or SharePoint tickets. Auto-create tickets. Knowledge self-improves (no invented %). Named tools: Shopify, BigCommerce, WooCommerce, PrestaShop, Stripe, Calendly/Cal.com, Zendesk, HubSpot, Salesforce, Slack, WhatsApp, Zapier/Make, custom API.
Where SiteGPT is genuinely strong
A content-only widget with a published page cap is the product. Paid overage does not shame visitors. If that is the whole job, stay. Chatbase is in the table for teams that wanted a custom GPT instead of a crawler.
Who should stay on SiteGPT
Stay if you only need answers from the site; if Starter’s one-bot, one-member, no-integration box fits; if you do not need the phone.
Who should switch
Switch if you want chat and voice on one knowledge base; if GPT-4.1’s 10× mini cost or Starter’s walls are the reason you are shopping; if coming-soon channels are not a plan. Hobby cannot exercise voice. Trial Standard.
Next steps
Ready to evaluate Guzli vs SiteGPT?
Book a demo or get started, then run a pilot on your highest-impact page and measure the results.