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SiteGPT alternatives when a crawler is not the whole job

Leave SiteGPT when GPT-4.1 is ten times costlier than mini, Starter is one bot, one member, and no integrations, and there is no phone. Stay if you only need a content-trained website widget. Shortlist Guzli for chat plus voice on one bill, Chatbase for a custom GPT that now has voice, CustomGPT for a docs bot, or Tidio for Shopify live chat. Hobby is $49 chat only.

Quick verdict: Stay on SiteGPT if a content-only widget is the whole job. Choose Guzli for chat plus voice on one bill. Choose Chatbase for a custom GPT, CustomGPT for a docs bot, or Tidio for Shopify live chat.

From $49/mo, flat — cancel anytime.

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When a site crawler is not the whole job

Leave SiteGPT if you wanted a phone number

  • GPT-4.1 is 10 times costlier than mini
  • Starter is one bot, one member, no integrations
  • No phone — voice and telephony are not offered
  • You want chat plus voice on one published bill instead of a content-only widget

What a content-trained widget still wins

  • + Fast path to a site-trained Q&A widget
  • + Paid-plan overage does not cut visitors off mid-cycle
  • + Published monthly cards: $59 / $129 / $429
  • + Scale adds Zendesk AI Agent plus webhooks

Where no phone and no actions hurt

  • - Voice and telephony are not offered; actions are not offered
  • - GPT-4.1 is 10 times costlier than mini; unused do not roll
  • - Starter is 1 bot, 1 member, 1,000 pages, and no integrations
  • - No free plan; trial bots pause

What buyers complain about

Sourced SiteGPT complaints and vendor docs, with links. These are not Guzli customers. Pair each with why someone should still stay on SiteGPT.

  • “Voice and telephony — Not offered. Actions — Not offered.”

    SiteGPT, SiteGPT vs Chatbase · 25 Jul 2026 · Source

  • “GPT-4.1 is 10 times costlier than GPT-4.1-mini.”

    SiteGPT pricing FAQ · 28 Aug 2026 · Source

  • “Your chatbot keeps answering — on a paid plan we never cut off your visitors mid-cycle. Trial bots pause. Unused messages do not roll.”

    SiteGPT Docs, Billing · August 2026 · Source

  • “There is no free plan. The trial is 7 days and requires a card.”

    SiteGPT pricing FAQ · 28 Aug 2026 · Source

Updated Aug 2026

Shortlist if SiteGPT’s crawl is too small

Stay on SiteGPT for a content-only website widget. Chatbase if you wanted a custom GPT. Tidio for Shopify live chat. Guzli if chat plus voice on one bill is the next job.

#1

Guzli Recommended

Same agent on website chat and the phone. Hobby is $49 chat only (1,000 credits). Voice starts on Standard at $149 + 16¢/min. Overages billed; the bot stays up. Named tools, not a content-only crawler.

Best for: Teams that wanted site chat plus the phone after leaving a Q&A widget
Pricing: From $49/mo
#2

Chatbase

Custom GPT builder. Voice and SIP launched in 2026 on Standard and Pro. Credits can show visitors the agent is unavailable — that pairwise page is Guzli vs Chatbase.

Best for: Teams that wanted a custom GPT instead of a site crawler
Pricing: Credit plans — verify on vendor site
#3

CustomGPT

Docs-trained bot. Pick this when the job is still Q&A on files, not a phone receptionist and not a live-chat inbox.

Best for: Teams that wanted a docs bot without SiteGPT’s page cap
Pricing: Verify on vendor site
#4

Tidio

Shopify live chat plus Lyro. Right when you wanted a messenger, not a site-Q&A widget and not a phone agent.

Best for: Stores that wanted live chat after a content-only widget
Pricing: Free tier plus paid plans — verify on vendor site

Site Q&A rows versus chat plus a phone number

Feature Guzli SiteGPT
Site-trained Q&A widget
Voice and telephony
Actions / tools
Integrations on Starter
Paid-plan overage keeps the widget up
GPT-4.1 vs mini meter
Unified inbox + auto-create tickets

SiteGPT mini versus GPT-4.1 meters versus plan plus talk

Paid SiteGPT overage keeps the widget up. Voice is not offered.

Guzli pricing

From $49/mo

  • Hobby is $49 chat-only — no per-seat fees
  • Voice starts Standard at $149 + 16¢/min; Pro is $499 + 14¢/min
  • Named tools: Shopify, Stripe, Calendly, Slack, WhatsApp, and the desks you keep
  • Not a Shopify App Store app
See Guzli pricing

SiteGPT pricing model

Monthly (28 Aug 2026): Starter $59 or $468/yr; Growth $129 or $948/yr; Scale $429 or $3,108/yr. Starter: 4k mini or 400 GPT-4.1, 1,000 pages, 1 bot, 1 member, no integrations. Growth unlocks integrations. Scale adds Zendesk AI Agent + webhooks. No free plan. 7-day trial, card required. Unused do not roll.

What to model before committing

  • Your expected monthly conversations and calls
  • Seats or usage meters that grow with your team
  • Add-ons needed to match an all-in-one platform

Model summary based on published pricing at the time of writing — check SiteGPT’s site for current numbers.

Re-train the crawl on a chat-plus-phone agent

Easy migration Estimated time: about a day
  1. 1
    Review the SiteGPT sources, page cap, and whether you were on mini or GPT-4.1
  2. 2
    Connect Guzli to the same website plus Drive, OneDrive, Box, Dropbox, and Zendesk, Intercom, HubSpot, Notion, or SharePoint tickets
  3. 3
    Map any coming-soon channel wish-list to Shopify, Stripe, Calendly/Cal.com, Slack, WhatsApp, Zapier/Make, or custom API
  4. 4
    Replace the SiteGPT embed with Guzli’s widget; add voice only on Standard or Pro
  5. 5
    Run a short parallel pilot, then switch once answers are stable

Add a phone number after a content-only SiteGPT widget

Hobby is $49 chat-only. Voice starts Standard at $149 + 16¢/min.