SiteGPT alternatives when a crawler is not the whole job
Leave SiteGPT when GPT-4.1 is ten times costlier than mini, Starter is one bot, one member, and no integrations, and there is no phone. Stay if you only need a content-trained website widget. Shortlist Guzli for chat plus voice on one bill, Chatbase for a custom GPT that now has voice, CustomGPT for a docs bot, or Tidio for Shopify live chat. Hobby is $49 chat only.
Quick verdict: Stay on SiteGPT if a content-only widget is the whole job. Choose Guzli for chat plus voice on one bill. Choose Chatbase for a custom GPT, CustomGPT for a docs bot, or Tidio for Shopify live chat.
From $49/mo, flat — cancel anytime.
When a site crawler is not the whole job
Leave SiteGPT if you wanted a phone number
- GPT-4.1 is 10 times costlier than mini
- Starter is one bot, one member, no integrations
- No phone — voice and telephony are not offered
- You want chat plus voice on one published bill instead of a content-only widget
What a content-trained widget still wins
- + Fast path to a site-trained Q&A widget
- + Paid-plan overage does not cut visitors off mid-cycle
- + Published monthly cards: $59 / $129 / $429
- + Scale adds Zendesk AI Agent plus webhooks
Where no phone and no actions hurt
- - Voice and telephony are not offered; actions are not offered
- - GPT-4.1 is 10 times costlier than mini; unused do not roll
- - Starter is 1 bot, 1 member, 1,000 pages, and no integrations
- - No free plan; trial bots pause
What buyers complain about
Sourced SiteGPT complaints and vendor docs, with links. These are not Guzli customers. Pair each with why someone should still stay on SiteGPT.
“Voice and telephony — Not offered. Actions — Not offered.”
SiteGPT, SiteGPT vs Chatbase · 25 Jul 2026 · Source
“GPT-4.1 is 10 times costlier than GPT-4.1-mini.”
SiteGPT pricing FAQ · 28 Aug 2026 · Source
“Your chatbot keeps answering — on a paid plan we never cut off your visitors mid-cycle. Trial bots pause. Unused messages do not roll.”
SiteGPT Docs, Billing · August 2026 · Source
“There is no free plan. The trial is 7 days and requires a card.”
SiteGPT pricing FAQ · 28 Aug 2026 · Source
Shortlist if SiteGPT’s crawl is too small
Stay on SiteGPT for a content-only website widget. Chatbase if you wanted a custom GPT. Tidio for Shopify live chat. Guzli if chat plus voice on one bill is the next job.
Guzli Recommended
Same agent on website chat and the phone. Hobby is $49 chat only (1,000 credits). Voice starts on Standard at $149 + 16¢/min. Overages billed; the bot stays up. Named tools, not a content-only crawler.
Chatbase
Custom GPT builder. Voice and SIP launched in 2026 on Standard and Pro. Credits can show visitors the agent is unavailable — that pairwise page is Guzli vs Chatbase.
CustomGPT
Docs-trained bot. Pick this when the job is still Q&A on files, not a phone receptionist and not a live-chat inbox.
Tidio
Shopify live chat plus Lyro. Right when you wanted a messenger, not a site-Q&A widget and not a phone agent.
Site Q&A rows versus chat plus a phone number
| Feature | Guzli | SiteGPT |
|---|---|---|
| Site-trained Q&A widget | ||
| Voice and telephony | ||
| Actions / tools | ||
| Integrations on Starter | ||
| Paid-plan overage keeps the widget up | ||
| GPT-4.1 vs mini meter | ||
| Unified inbox + auto-create tickets |
SiteGPT mini versus GPT-4.1 meters versus plan plus talk
Paid SiteGPT overage keeps the widget up. Voice is not offered.
Guzli pricing
From $49/mo
- Hobby is $49 chat-only — no per-seat fees
- Voice starts Standard at $149 + 16¢/min; Pro is $499 + 14¢/min
- Named tools: Shopify, Stripe, Calendly, Slack, WhatsApp, and the desks you keep
- Not a Shopify App Store app
SiteGPT pricing model
Monthly (28 Aug 2026): Starter $59 or $468/yr; Growth $129 or $948/yr; Scale $429 or $3,108/yr. Starter: 4k mini or 400 GPT-4.1, 1,000 pages, 1 bot, 1 member, no integrations. Growth unlocks integrations. Scale adds Zendesk AI Agent + webhooks. No free plan. 7-day trial, card required. Unused do not roll.
What to model before committing
- • Your expected monthly conversations and calls
- • Seats or usage meters that grow with your team
- • Add-ons needed to match an all-in-one platform
Model summary based on published pricing at the time of writing — check SiteGPT’s site for current numbers.
Re-train the crawl on a chat-plus-phone agent
- 1Review the SiteGPT sources, page cap, and whether you were on mini or GPT-4.1
- 2Connect Guzli to the same website plus Drive, OneDrive, Box, Dropbox, and Zendesk, Intercom, HubSpot, Notion, or SharePoint tickets
- 3Map any coming-soon channel wish-list to Shopify, Stripe, Calendly/Cal.com, Slack, WhatsApp, Zapier/Make, or custom API
- 4Replace the SiteGPT embed with Guzli’s widget; add voice only on Standard or Pro
- 5Run a short parallel pilot, then switch once answers are stable
Add a phone number after a content-only SiteGPT widget
Hobby is $49 chat-only. Voice starts Standard at $149 + 16¢/min.